• Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

After Plesk upgrade to 10.1.1, server reboots frequently

Knarf

Basic Pleskian
Server reboots frequently after Plesk upgrade to 10.1.1

My system:
Parallels Plesk Panel 10.1.1, Linux 2.6.27.29-0.1-default, SuSE-11.1-x86_64
Server has 42 clients and 59 domains

After upgrade from Plesk 10.0.1 -> 10.1.1 (which went with some problems)
now I have frequent server reboots:

reboot system boot 2.6.27.29-0.1-de Thu Feb 3 04:34 (00:-49)
reboot system boot 2.6.27.29-0.1-de Thu Feb 3 04:01 (00:-16)
reboot system boot 2.6.27.29-0.1-de Thu Feb 3 03:29 (00:14)
reboot system boot 2.6.27.29-0.1-de Thu Feb 3 02:40 (01:04)
reboot system boot 2.6.27.29-0.1-de Thu Feb 3 02:26 (01:17)
reboot system boot 2.6.27.29-0.1-de Thu Feb 3 02:18 (00:-56)
reboot system boot 2.6.27.29-0.1-de Thu Feb 3 00:57 (00:24)
reboot system boot 2.6.27.29-0.1-de Wed Feb 2 22:32 (02:49)
reboot system boot 2.6.27.29-0.1-de Wed Feb 2 22:14 (03:07)
reboot system boot 2.6.27.29-0.1-de Wed Feb 2 21:37 (03:45)
reboot system boot 2.6.27.29-0.1-de Wed Feb 2 20:35 (04:46)
reboot system boot 2.6.27.29-0.1-de Wed Feb 2 20:01 (05:20)
reboot system boot 2.6.27.29-0.1-de Wed Feb 2 19:34 (05:47)

On the serial console no messages are seen before the crash, it just hangs for a while and then just restarts.
I also studied the log files but I cannot find relating messages before the crash.

Possibly the problems started after installing Customer & Business Manager but I am not sure.
I removed the package according to this article: http://kb.odin.com/en/9327 but without success, the reboots keep coming... :(

During upgrade I also saw BILLING_10.1.0/dist-rpm-RedHat-all-all and SITEBUILDER_5.1.0/dist-rpm-RedHat-all-all rpm's whilst I have Suse. Is this normal?

Any thoughts of what I can do next are appreciated. Thank you.
 
Last edited:
Update:

Last night I reinstalled the server with Ubuntu 10.04 LTS Server x64 + Plesk Panel 10.1.1.
Problem solved, no reboots anymore. :)
 
Back
Top