After Update 10.2.0 to 10.3.0 Cron Error and blank Login

[sicco0803]

Hi,

after Update to Plesk 10.3.0 i´ve Cron Error

PHP Fatal error: Class 'vz' not found in /opt/psa/admin/plib/common_func.php3 on line 200

and blank white Login Page, no login is possible.

Website and email are functions normally.

Need Help quickly .... Greetngs from Germany.

 

[IgorG]

Looks like upgrade was not completed successfully. Try to do it with bootstrapper repair.

 

[sicco0803]

i have try to repair, it dosent work and do not finished with errors


Trying to find psa database... ERROR 1033 (HY000) at line 1: Incorrect information in file: './psa/misc.frm'
ERROR 1235 (42000) at line 1: Cannot call SHOW INNODB STATUS because skip-innodb is defined
DATABASE ERROR!!!
Database psa found, but version undefined

ERROR while trying to find psa database
Check the error reason(see log file: /tmp/plesk_10.3.0_installation.log), fix and try again

***** problem report *****
ERROR while trying to find psa database
Check the error reason(see log file: /tmp/plesk_10.3.0_installation.log), fix and try again

The Pleskupdater has say Update completed without Errors.

What can i do?

Thx

 

[IgorG]

Problem requires investigation directly on your server. Looks like Plesk database is seriously corrupted. Therefore I suggest you contact Parallels Support Team.

 

[sicco0803]

Is the Contact for Free?
I will send a Ticket but after Step4 it will return to Step 2.
Why?

 

[IgorG]

All details are here http://www.parallels.com/support/