• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

after upgrade qmail rejecting all mail

W

wizbones

Guest
From the maillog:

Mar 29 20:31:03 wizbonespc qmail: 1143693063.330583 status: local 1/10 remote 0/20
Mar 29 20:31:03 wizbonespc qmail: 1143693063.335111 delivery 639: failure: This_address_no_longer_accepts_mail./
Mar 29 20:31:03 wizbonespc qmail: 1143693063.338593 status: local 0/10 remote 0/20
Mar 29 20:31:03 wizbonespc qmail: 1143693063.338666 triple bounce: discarding bounce/82032
Mar 29 20:31:03 wizbonespc qmail: 1143693063.338737 end msg 82032


This is happening for all my domains on the box. The upgrade went well or so it seemed. Everything works so far as I can tell except email. I cannot send mail through the server either.

Have stopped spamassassin and drweb with no success. All mail is being rejected. This is a production box (please no flames) need to fix quickly. Thanks!
 
Ok - gave it a go again.

Disabled MAPS
Disabled Spamassassin
Disabled DrWeb

Now even though I've tried too many times to mention it worked. Go figure.

Will try re-enabling them and if it fails again, any suggestions on a fix would be greatly appreciated. Will let you know how it goes.
 
Looks like DrWeb turns out to be the culprit. With it enabled I cannot send. But I can still receive. For now will leave it disabled.
 
same problem for me.
this is what I have
telnet localhost 25
Trying 127.0.0.1...
Connected to localhost (127.0.0.1).
Escape character is '^]'.
relaylock: Error: HTTPD_INCLUDE_D not defined
relaylock: Error: HTTPD_INCLUDE_D not defined
Connection closed by foreign host.

any idea?
 
I managed to solve my own problem. plesk need to verify host name via host command and hostname. they must be identical.
then I installed plesk8
 
I could connect via telnet port 25 with no error - but wasn't receiving the test message. After turning off DrWeb I thought all was well as I'm receving mail now. But when I try to send they are all bouncing still. Here's a snippet from the maillog:

Mar 30 11:06:13 wizbonespc qmail: 1143745573.731714 new msg 82028
Mar 30 11:06:13 wizbonespc qmail: 1143745573.731871 info msg 82028: bytes 2322 from <[email protected]> qp 15637 uid 2020
Mar 30 11:06:13 wizbonespc qmail: 1143745573.737649 starting delivery 21790: msg 82028 to local [email protected]
Mar 30 11:06:13 wizbonespc qmail: 1143745573.737720 status: local 1/10 remote 0/20
Mar 30 11:06:13 wizbonespc qmail: 1143745573.742635 delivery 21790: failure: This_address_no_longer_accepts_mail./
Mar 30 11:06:13 wizbonespc qmail: 1143745573.742707 status: local 0/10 remote 0/20
Mar 30 11:06:13 wizbonespc qmail: 1143745573.756395 bounce msg 82028 qp 15640
Mar 30 11:06:13 wizbonespc qmail: 1143745573.756457 end msg 82028
Mar 30 11:06:13 wizbonespc qmail: 1143745573.757316 new msg 82245
Mar 30 11:06:13 wizbonespc qmail: 1143745573.757426 info msg 82245: bytes 2860 from <> qp 15640 uid 2522
Mar 30 11:06:13 wizbonespc qmail: 1143745573.763372 starting delivery 21791: msg 82245 to local [email protected]
Mar 30 11:06:13 wizbonespc qmail: 1143745573.763435 status: local 1/10 remote 0/20
Mar 30 11:06:13 wizbonespc qmail: 1143745573.767806 delivery 21791: failure: This_address_no_longer_accepts_mail./
Mar 30 11:06:13 wizbonespc qmail: 1143745573.772066 status: local 0/10 remote 0/20
Mar 30 11:06:13 wizbonespc qmail: 1143745573.796441 bounce msg 82245 qp 15643
Mar 30 11:06:13 wizbonespc qmail: 1143745573.796502 end msg 82245
Mar 30 11:06:13 wizbonespc qmail: 1143745573.797182 new msg 82032
Mar 30 11:06:13 wizbonespc qmail: 1143745573.797294 info msg 82032: bytes 3307 from <#@[]> qp 15643 uid 2522
Mar 30 11:06:13 wizbonespc qmail: 1143745573.815236 starting delivery 21792: msg 82032 to local [email protected]
Mar 30 11:06:13 wizbonespc qmail: 1143745573.815293 status: local 1/10 remote 0/20
Mar 30 11:06:13 wizbonespc qmail: 1143745573.819650 delivery 21792: failure: This_address_no_longer_accepts_mail./
Mar 30 11:06:13 wizbonespc qmail: 1143745573.823073 status: local 0/10 remote 0/20
Mar 30 11:06:13 wizbonespc qmail: 1143745573.823128 triple bounce: discarding bounce/82032
Mar 30 11:06:13 wizbonespc qmail: 1143745573.823141 end msg 82032
Mar 30 11:06:17 wizbonespc qmail: 1143745577.161050 new msg 82028
Mar 30 11:06:17 wizbonespc qmail: 1143745577.161120 info msg 82028: bytes 29041 from <[email protected]> qp 15647 uid 2020
Mar 30 11:06:17 wizbonespc qmail: 1143745577.167159 starting delivery 21793: msg 82028 to local [email protected]
Mar 30 11:06:17 wizbonespc qmail: 1143745577.167229 status: local 1/10 remote 0/20
Mar 30 11:06:17 wizbonespc spamd[14524]: spamd: got connection over /tmp/spamd_full.sock
Mar 30 11:06:17 wizbonespc spamd[14524]: spamd: using default config for [email protected]: /var/qmail/mailnames/awl-inc.com/diane/.spamassassin/user_prefs
Mar 30 11:06:17 wizbonespc spamd[14524]: spamd: processing message <[email protected]> for [email protected]:110
Mar 30 11:06:17 wizbonespc spamd[14524]: Can't locate Mail/SPF/Query.pm in @INC (@INC contains: ../lib /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/5.8.3/i386-linux-thread-multi /usr/lib/perl5/5.8.3 /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl) at /usr/lib/perl5/vendor_perl/5.8.3/Mail/SpamAssassin/Plugin/SPF.pm line 272, <GEN51> line 527.
Mar 30 11:06:17 wizbonespc spamd[14524]: spamd: clean message (0.3/7.0) for [email protected]:110 in 0.4 seconds, 29041 bytes.
Mar 30 11:06:17 wizbonespc spamd[14524]: spamd: result: . 0 - HTML_FONT_BIG,HTML_MESSAGE scantime=0.4,size=29041,[email protected],uid=110,required_score=7.0,rhost=localhost,raddr=127.0.0.1,rport=/tmp/spamd_full.sock,mid=<[email protected]>,autolearn=no
Mar 30 11:06:17 wizbonespc qmail: 1143745577.646257 delivery 21793: success: did_1+0+2/did_0+0+1/
Mar 30 11:06:17 wizbonespc qmail: 1143745577.646464 status: local 0/10 remote 0/20
Mar 30 11:06:17 wizbonespc qmail: 1143745577.646480 end msg 82028
Mar 30 11:06:17 wizbonespc spamd[14520]: prefork: child states: II

I have tried all I can think and I'm sure it's (hoping) something simple and I'm just missing it.
 
Originally posted by wizbones
Looks like DrWeb turns out to be the culprit. With it enabled I cannot send. But I can still receive. For now will leave it disabled.

I'm having a similar problem since upgrading to 8.0. DrWeb spawns hundreds of qmail-inject requests that quickly consumes all the memory and the server stops responding. How do I disable DrWeb?

Garry
 
Log into Plesk
Under System - click on Server
Under Services - click on Service Management
To the right of DrWeb - click the square to stop the service.
 
< Begging and Groveling here.

Can receive all my domains email now, rejecting only ones that do not exist.

But still cannot send anything out via smtp is immediately rejected with:

Hi. This is the qmail-send program at myhostname.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<[email protected]>:
This address no longer accepts mail.

Any qmail experts out there?
 
Back
Top