• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Resolved All sites hosted within Plesk stop working - This site can’t be reached

avlza

New Pleskian
I am getting random issues where all the sites hosted within Plesk stop working and it says :

This site can’t be reached​

mydomain.com refused to connect.
Try:
ERR_CONNECTION_REFUSED

It can last from 10-15 min at a time and I have no idea why it is happening. They seem to always come back up eventually and they are going down when changes are being made with my WordPress. I have WordPress-hosted websites All of them go down. The Plesk control panel loads just fine. I have tried viewing the "preview" sites so the domain name is not being used and they do not work either.

Links I tried to follow, but no good :
Checked the server resources and Disk and CPU usage are all low. I am not sure where to begin looking! ANY help would be great!!
 
UPDATE :

Run the following web services :
#service httpd status
#service nginx status

Results :

#service httpd status

Unit httpd.service could not be found.


#service httpd status

nginx.service - Startup script for nginx service
Loaded: loaded (/lib/systemd/system/nginx.service; enabled; vendor preset: enabled)
Drop-In: /lib/systemd/system/nginx.service.d
└─respawn.conf
Active: active (running) since Wed 2021-07-07 21:27:51 UTC; 7min ago

Main PID: 1051 (nginx)
Tasks: 2 (limit: 1105)
CGroup: /system.slice/nginx.service
├─1051 nginx: master process /usr/sbin/nginx
└─1058 nginx: worker process

Jul 07 21:27:51 server.arnievlz.com systemd[1]: Starting Startup script for nginx service...
Jul 07 21:27:51 server.arnievlz.com nginx[956]: nginx: the configuration file /etc/nginx/nginx.conf syntax is ok
Jul 07 21:27:51 server.arnievlz.com nginx[956]: nginx: configuration file /etc/nginx/nginx.conf test is successful
Jul 07 21:27:51 server.arnievlz.com systemd[1]: nginx.service: Failed to parse PID from file /run/nginx.pid: Invalid argument
Jul 07 21:27:51 server.arnievlz.com systemd[1]: Started Startup script for nginx service.


 
Jul 07 21:27:51 server.arnievlz.com systemd[1]: nginx.service: Failed to parse PID from file /run/nginx.pid: Invalid argument
To correct this try to disable nginx and reenable by using the following commands:

# plesk sbin nginxmng -d
# plesk sbin nginxmng -e
 
Back
Top