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Another stupid question - stuck at the change password page

Discussion in 'Plesk for Windows - 8.x and Older' started by nick_b, Nov 8, 2005.

  1. nick_b

    nick_b Guest


    We've just had a server setup for us and have had Plesk installed to aid with administration (we purchased this direct from swsoft but the ISP have installed it for us for free). We got access to the server last night.

    I've logged into Plesk with the default u/n and p/w and come to the preferences page where it asks me to change password. However when I try to enter them and continue, an alert box comes up saying 'Some fields are empty or contain an improper value'. It then returns to the same page with the 'Full hostname' field hightlighted in red. This is auto-filled with the computer name (identical to the one in system properties). Is this correct, and if so what am I doing wrong?

    Many thanks

  2. PaulC

    PaulC Regular Pleskian

    Aug 5, 2001
    Likes Received:
    The hostname needs to be the full name, with a domain name, example:

  3. nick_b

    nick_b Guest

    blimey that was quick :)

    Many thanks, it's all much clearer now