I had a similar problem with my PPWSE. I paid for the back then "plesk professional website editor" and the CP showed that my license was invalid when infact I could use the PPWSE. Support blew me off and basically wanted more $$$ to look at my box. To this day I still have the red circles but mambo works... hmm
Yea apache runs fine but it's a problem if our support people want to restart the system and don't have root access. This is pretty terrible. I HATE having to find backward ways for hacking plesk problems.