Issue ' in several panels

[Zalem Citizen]

Hello there,

Our Plesk install is showing a lot of ' instead of ' in buttons, fields label and other (My extensions panel, various modal windows, ...).
Some single quotes are correctly rendered.
Anyone knows about a fix ?

Thanks in advance !

 

[IgorG]

What is your Plesk version?
Try to fix it with

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components
# plesk repair installation

 

[Zalem Citizen]

Thanks for your answer.
Plesk version is 17.5.3, on Ubuntu 16.04 LTS

Plesk repair and restart didn't solve the problem.
An issue in the output html I can't figure ...

 

[Bitpalast]

Does this issue occur in a single browser only or does it occur in all browsers, including browsers on different machines? The reason why I am asking is that the ' should be interpreted by the browser and translated into the correct symbol. If the browser does not do that, it is very likely a browser issue, not a server issue, because the server did deliver the correct character sequence.

 

[Zalem Citizen]

Hello, the problem occurs in Chrome and Firefox as well.
Here is a screenshot from My extensions page.
As you can see, it's the french localized version of Plesk interface



I maybe wrong but in this example, each 3 tabs content is loaded when 'Extensions' menu item is clicked. I can see an ajax call when switching tab to https://firehose.us-west-2.amazonaws.com/ ... Don't know why.

No JS error in console at page load or tab click.
In page source code, I can see special characters as 'à' is encoded in unicode \00e0 and single quote is the only character called with its html counterpart '...

 

[IgorG]

Yes, I can reproduce this issue on our test server. I would suggest you report this issue to Plesk Support Team or report it here Reports
I will forward it to developers.