• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Authentication Required

W

wwalker@

Guest
All of a sudden one of my domains will not load in the browser. You get an:
"Authentication Required" prompt.
None of the pages will load.

Is this a permission issue?
How can I reset the domain in plesk so it will allow access again?

I don't want it to ask for anything - just let people browse the website.

I have searched for this problem on this forum but found nothing about the domain. I have found a few hits regarding stats or email - but nothing on the domain itself (httpdocs).

I am not using ssl or any authentication on the public site.

~Wayne
 
Hi,

I'm having this problem too. Does anyone have any sage words of wisdom to point me down the correct path?

TIA
 
I'll answer my own question here, in case someone else can benefit:

In Plesk, in the Setup for the domain, I changed the FTP/Frontpage password.

Apparently, you must also go into IIS and manually make the same change for IIS User:

Websites -> yourdomain.com -> Properties -> Directory Security -> Edit -> at this page you can setup the password for IIS user.
 
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