Resolved Authorization denied to access mail settings in Plesk

[Méga Fête]

Hello,

This morning by going in my interface Plesk to adjust the spam filters of my mails, I realize that the tab mails in the left column has disappeared.

I try to access it by typing the address directly and there I have a denial of authorization.

Yet a few days ago I reached it without any problem and I am the only one to have access to the interface.

Would anyone have an idea of the setting to change so that I can access it again?

Thank you for your help.

 

[IgorG]

What is the output of the command for activation mail service for your domain like

# plesk bin mail --on example.com

Also, open Plesk > Tools & Settings > Mail > Mail Server Settings and ensure that option Enable mail management functions is on.

 

[Méga Fête]

I got an answer to my OVH ticket, it was an update of Plesk that caused a problem:

"Due to a failure to upgrade the email tab was not accessible from your Plesk Panel"

The problem is solved

Thank you