• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

Authorization problems - Clients can't log in, can't add mail addresses

R

ranageman

Guest
Suddenly (no particular event seems to have triggered this) I have two problems:

- Clients cant log in ("Invalid username or password, please try again.")
- Even when logged in as "admin" I cannot perform certain admin tasks on a domain.
Specifically, the "Add New Mail Name" icon is grayed out for all domains.

Otherwise the server has been running without problems for several years. I've tried restarting the whole VPS without any effect.

Help!
 
You must log in or register to reply here.

Similar threads

J
Resolved Can't login at Plesk admin panel (Plesk Onyx 17.0.17)
Replies
6
Views
11K
JVG
J
burnley
Forwarded to devs It is possible to create mail box without triggering 'Create Mailname' event handler
Replies
4
Views
15K
Peter Debik
P
B
Resolved Bug with XMLApi call to add/remove forwarding ("Unable to activate or deactivate mail group: You should add a mail group member before...")
Replies
10
Views
3K
Peter Debik
P
N
Issue Roundcube sending problems
Replies
0
Views
3K
nalayh
N
P
Outgoing email messages not DKIM signed when enabled for a domain and in server settings
2
Replies
20
Views
8K
enerspace
enerspace
Back
Top