autoinstaller fails after 10.1.1

[fearz]

Hi, saw the update, ran the update, first time gave errors, second time ran okay, then i ran yum update, asked to update mysql, then i updated, everything seems okay but whenever i try to re-run update i get this:

Unable to start Parallels Products Installer. The following error has occurred: Unable to execute autoinstaller: autoinstaller: Unknown option in command string, see log for details

autoinstaller runs fine from cmd

i also noted this when trying to restart psa:

/etc/init.d/psa restart
/usr/local/psa/admin/bin/packagemng: unrecognized option `--set-dirty-flag'
packagemng: Unknown option in command string, see log for details
packagemng: Unknown option in command string, see log for details

panel.log:

2011-02-14T21:39:34+02:00 ERR (3): Unable to start Parallels Products Installer. The following error has occurred: Unable to execute autoinstaller: autoinstaller: Unknown option in command string, see log for details

Centos5 32

#uname -a
Linux 2.6.18-194.32.1.el5 #1 SMP Wed Jan 5 17:53:09 EST 2011 i686 i686 i386 GNU/Linux

 

[IgorG]

What about install updates with running autoinstaler in CLI:

# /usr/local/psa/admin/sbin/autoinstaller

?

 

[fearz]

no errors from cli

 

[IgorG]

no errors from cli

If I correctly understood you have successfully updated your Plesk?

 

[fearz]

Please click one of the Quick Reply icons in the posts above to activate Quick Reply.

 

[fearz]

Supposedly yes...

 

[fearz]

I just noted that autoinstaller cmd has mySQL 5.1 unchecked, so i was trying to check it and run autoinstaller, received this:

ERROR: Unable to proceed with the installation until the package mysqlclient15-5.0.90-1.el5.art.i386 is removed from the system.
Not all packages were installed.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.

 

[fearz]

It seems i am unable to access any of the Tools & Settings...


ERROR: PleskFatalException
Up Level
List interfaces failed: ifmng failed: ifmng: Unknown option in command string, see log for details
0: common_func.php3:95
psaerror(string 'List interfaces failed: ifmng failed: ifmng: Unknown option in command string, see log for details')
1: IPAddress.php:583
IPAddress::getInterfaces()
2: class.IPAddressesList.php:68
ipAddrList->fetchIPAddrList()
3: cList.php:87
cList->fetchList()
4: cList.php:106
cList->init()
5: server.ip-address.php:115
plesk__server__ip_address->accessItemList(string 'GET', NULL null)
6: server.ip-address.php:58
plesk__server__ip_address->accessItem(string 'GET', NULL null)
7: UIPointer.php:595
UIPointer->access(string 'GET')
8: plesk.php:45

Any suggestions?

 

[sahinler]

the package mysqlclient15-5.0.90-1.el5.art.i386 is removed from the system

Hi IgorG,

Please could you help me. I have this notification in my phpMyAdmin window:

Your PHP MySQL library version 5.0.90 differs from your MySQL server version 5.1.55. This may cause unpredictable behavior.

I want to install MySQL 5.1 but I have same lines like user fearz.

My installation problem wasn't developped with Plesk Update, could you analyze with following lines installation steps with "CLI".

/usr/local/psa/admin/sbin/autoinstaller

Gathering information about installed license key...
Retrieving information about the installed packages...
File downloading PSA_10.1.1/dist-rpm-CentOS-5-i386/build-10.1.1-cos5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/update-rpm-CentOS-5-i386/update-10.1.1-cos5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading MYSQL_5.1/dist-rpm-RedHat-el5-i386/build-5.1-rhel5-i386.hdr.gz: 24%..48%..73%..97%..100% was finished.
File downloading SITEBUILDER_5.1.0/dist-rpm-RedHat-all-all/build-5.1.0-rhall-all.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading BILLING_10.1.0/update-rpm-RedHat-all-all/update-10.1.0-rhall-all.hdr.gz: 100% was finished.
File downloading SITEBUILDER_5.1.0/update-rpm-RedHat-all-all/update-5.1.0-rhall-all.hdr.gz: 100% was finished.
File downloading SITEBUILDER_5.1.0/thirdparty-rpm-RedHat-all-all/thirdparty-5.1.0-rhall-all.hdr.gz: 100% was finished.
File downloading BILLING_10.1.0/thirdparty-rpm-RedHat-all-all/thirdparty-10.1.0-rhall-all.hdr.gz: 100% was finished.
File downloading BILLING_10.1.0/dist-rpm-RedHat-all-all/build-10.1.0-rhall-all.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..91%..100% was finished.
File downloading MYSQL_5.1/update-rpm-RedHat-el5-i386/update-5.1-rhel5-i386.hdr.gz: 100% was finished.
File downloading MYSQL_5.1/thirdparty-rpm-RedHat-el5-i386/thirdparty-5.1-rhel5-i386.hdr.gz: 14%..20%..30%..40%..50%..61%..72%..80%..91%..100% was finished.
File downloading PSA_10.1.1/thirdparty-rpm-CentOS-5-i386/thirdparty-10.1.1-cos5-i386.hdr.gz: 13%..22%..35%..42%..52%..62%..71%..84%..94%..100% was finished.
Determining the packages that need to be installed.

ERROR: Unable to proceed with the installation until the package mysqlclient15-5.0.90-1.el5.art.i386 is removed from the system.
Not all packages were installed.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.
[root@myserver ~]# ERROR: Unable to proceed with the installation until the package mysqlclient15-5.0.90-1.el5.art.i386 is removed from the system.
-bash: ERROR:: command not found
[root@myserver ~]#

 

[fearz]

Hi,

What i did was replaced:

/usr/local/psa/admin/bin/websrvmng - with the earlier/previous version

root@:/usr/local/psa/admin/sbin# ls -la /usr/local/psa/admin/bin/websrvmng
-rwxr-xr-x 1 root root 194601 Feb 18 13:55 /usr/local/psa/admin/bin/websrvmng
root@:/usr/local/psa/admin/sbin# ls -la /usr/local/psa/admin/sbin/websrvmng
-r-xr-x--- 1 root root 194601 Feb 15 21:21 /usr/local/psa/admin/sbin/websrvmng


&

/usr/local/psa/admin/sbin/wrapper - with the earlier/previous version

root@:/usr/local/psa/admin/sbin# ls -la wra*
---s--x--- 1 root psaadm 16772 Feb 15 21:25 wrapper
---s--x--- 1 root root 194601 Feb 15 21:25 wrapper10.1.1

That fixed this problem.

 

[sahinler]

My problem isn't fixed, unfortunaly I have always this :

100% a été terminé.
Le système détermine quels packages doivent être installés.
skip package 'pp10.10.1-bootstrapper-10.10.1-cos5.build1010110120.18.i386' from component base - there is same or newer version of this package is installed (in system pp10.10.1-bootstrapper-10.10.1-cos5.build1010110120.18.i386)
skip package 'plesk-base-10.10.1-cos5.build1010110120.18.i386' from component base - there is same or newer version of this package is installed (in system plesk-base-10.10.1-cos5.build1010110120.18.i386)
skip package 'plesk-core-10.10.1-cos5.build1010110120.18.i386' from component base - there is same or newer version of this package is installed (in system plesk-core-10.10.1-cos5.build1010110120.18.i386)
skip package 'plesk-l10n-10.10.1-cos5.build1010110120.18.noarch' from component base - there is same or newer version of this package is installed (in system plesk-l10n-10.10.1-cos5.build1010110120.18.noarch)
skip package 'plesk-skins-10.10.1-11011213.noarch' from component base - there is same or newer version of this package is installed (in system plesk-skins-10.10.1-11011213.noarch)
skip package 'psa-10.1.1-cos5.build1010110120.18.i386' from component base - there is same or newer version of this package is installed (in system psa-10.1.1-cos5.build1010110120.18.i386)
skip package 'psa-awstats-configurator-10.10.1-cos5.build1010110112.13.noarch' from component base - there is same or newer version of this package is installed (in system psa-awstats-configurator-10.10.1-cos5.build1010110112.13.noarch)
skip package 'psa-libpam-plesk-10.10.1-cos5.build1010110120.18.i386' from component base - there is same or newer version of this package is installed (in system psa-libpam-plesk-10.10.1-cos5.build1010110120.18.i386)
skip package 'psa-locale-base-en-US-10.10.1-cos5.build1010110112.13.noarch' from component base - there is same or newer version of this package is installed (in system psa-locale-base-en-US-10.10.1-cos5.build1010110112.13.noarch)
skip package 'psa-logrotate-3.7-cos5.build1010110112.13.i386' from component base - there is same or newer version of this package is installed (in system psa-logrotate-3.7-cos5.build1010110112.13.i386)
skip package 'psa-mod-fcgid-configurator-2.0.0-cos5.build1010110112.13.i386' from component base - there is same or newer version of this package is installed (in system psa-mod-fcgid-configurator-2.0.0-cos5.build1010110112.13.i386)
skip package 'psa-mod_fcgid-2.3.5-11011213.i386' from component base - there is same or newer version of this package is installed (in system psa-mod_fcgid-2.3.5-11011213.i386)
skip package 'psa-proftpd-1.3.3c-cos5.build1010110119.17.i386' from component base - there is same or newer version of this package is installed (in system psa-proftpd-1.3.3d-1.el5.art.i386)
skip package 'psa-pylibplesk-10.10.1-cos5.build1010110120.18.i386' from component base - there is same or newer version of this package is installed (in system psa-pylibplesk-10.10.1-cos5.build1010110120.18.i386)
skip package 'psa-selinux-10.10.1-cos5.build1010110120.18.noarch' from component base - there is same or newer version of this package is installed (in system psa-selinux-10.10.1-cos5.build1010110120.18.noarch)
skip package 'psa-triggers-10.10.1-cos5.build1010110207.15.noarch' from component base - there is same or newer version of this package is installed (in system psa-triggers-10.10.1-cos5.build1010110207.15.noarch)
skip package 'psa-updates-10.1.1-cos5.build1010110112.13.noarch' from component base - there is same or newer version of this package is installed (in system psa-updates-10.1.1-cos5.build1010110112.13.noarch)
skip package 'psa-vhost-10.10.1-cos5.build1010110112.13.noarch' from component base - there is same or newer version of this package is installed (in system psa-vhost-10.10.1-cos5.build1010110112.13.noarch)
skip package 'mysql-5.1.52-10121411.i386' from component mysql - there is same or newer version of this package is installed (in system mysql-5.1.56-1.el5.art.i386)
skip package 'mysql-libs-5.1.52-10121411.i386' from component mysql - there is same or newer version of this package is installed (in system mysql-libs-5.1.56-1.el5.art.i386)
skip package 'mysql-server-5.1.52-10121411.i386' from component mysql - there is same or newer version of this package is installed (in system mysql-server-5.1.56-1.el5.art.i386)
A dependency problem is found: required package libmysqlclient15-5.0.77-4.el5_5.4.10121410.i386 conflicts with mysqlclient15-5.0.90-1.el5.art.i386. No upgrade or obsolete solution was found for mysqlclient15. Try to add mysqlclient15 to removable list.Problem occured during searching conflicts for package libmysqlclient15-5.0.77-4.el5_5.4.10121410.i386 Error: Impossible de continuer l'installation tant que le package mysqlclient15-5.0.90-1.el5.art.i386 n'a pas été retiré du système.
Les packages n'ont pas tous été installés.
Veuillez résoudre le problème signalé précédemment puis essayez de nouveau d'installer les packs.
Si vous ne pouvez pas résoudre le problème par vous-même, contactez l'assistance technique du produit et demandez de l'aide.

 

[IgorG]

Try to remove with force and nodeps mysqlclient15-5.0.90-1.el5.art.i386 package.

 

[guerramx]

I have the same exact issue, but guess what? I´m a newbie in servers and linux, so please I beg for the exact instructions to solve this cause didn´t get anything of your solution.

Removing mysqlclient15-5.0.90-1.el5.art.i386 package will delete the databases stored on the server?

Thanks in advance.

 

[IgorG]

No, databases will not be deleted. But it is very bad idea - install Plesk on server where you have already mysql databases in production.