Issue Aws / ssh - How use key file with a ftp user (ssh allow)

[Erwan]

Server operating system version

Ubuntu 22.04.2 LTS

Plesk version and microupdate number

Obsidian v18.0.53

Hi all,

We have install an Ubuntu with Plesk on a AWS EC2 instance.
SSH connexion works with a key file on the user "ubuntu".

We have create a customer with an ftp access and a ssh access (bin/bash).
But when we want to connect, with the same key file, we have this error:

"Server refuse our key"

What are we missing?

Thank you.

Erwan

 

[Martin Dias]

How are you trying to connect? over sftp?