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Issue Aws / ssh - How use key file with a ftp user (ssh allow)

Erwan

Regular Pleskian
Server operating system version
Ubuntu 22.04.2 LTS
Plesk version and microupdate number
Obsidian v18.0.53
Hi all,

We have install an Ubuntu with Plesk on a AWS EC2 instance.
SSH connexion works with a key file on the user "ubuntu".

We have create a customer with an ftp access and a ssh access (bin/bash).
But when we want to connect, with the same key file, we have this error:

"Server refuse our key"

What are we missing?

Thank you.

Erwan
 
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