Awstats log works but can't see them

[sostenible]

I have recently moved all my clients to a dedicated server runing Ubuntu 6.06 LTS on which I have installed Plesk 8.2.

An all domains I get the same error notice when I go to http://"theclientsdomainname"/plesk-stat/webstat/

"This is the placeholder for Web statistics. If you see this page, that means that statistics for your server was not gathered yet, or bandwidth was not used. Statistics is typically set to run once every 24 hours. If you do not see a change to this page in the next 24 hours contact your server administrator for assistance.

This page has been automatically generated by Plesk."

However, if I go to the access log page (http://"clientsdomain"/plesk-stat/logs/access_log) I can see there's a line there for every single day since I installed plesk.

Can anyone tell me how can I get to read the awstats results for each domain that is hosted on the server?

Many thanks.

 

[DmitryT]

Check if you have crontab task for statistic in /etc/cron.d

You can also try to calculate it manually:

# /opt/psa/bin/statistics

By default it should run automatically every day, so if it is not - there is something wrong with scheduler cron task and you need to check this first.

 

[sostenible]

Hi DimitryT,

I have a log file with very detailed and daily updated stats. The problem is that I can only see them in text-only-view, not html appearence, as there are no files under webstats or ftpstats.

In other words, the server does collect the information into a text file called (access_log) but it does not generate any HTML files with this information.

Any hints?