awstats not auto updating

[jedidiah]

Hi,

Awstats somehow has stopped updating/showing statisitcs on "plesk-stat/webstat/".
When I went to that page, it just showed everything 0. Apparently this only happens on a particular domain.

After reading these 2 posts:
http://forum.swsoft.com/showthread.php?t=50068&highlight=awstats
http://forum.swsoft.com/showthread.php?t=49950&highlight=awstats

I did the following:

1. /usr/local/psa/admin/bin/webstatmng --set-configs --stat-prog=awstats --domain-name=domain.com
2. /usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=domain.com

This did make awstats to start working, however now statistics shown, but must be manually done by doing the second script. So apparently statistics are being calculated but now automatically shown "plesk-stat/webstat/". Plesk was recently upgraded from 8.2 to 8.3, and webalizer is working fine with no hassle.

Any ideas?

Thanks a lot in advance.

 

[j_kev@]

I thinnk in that case it is necessary to contact with Plesk support team. They help you, and provide with some instructions. I think it's related with version of Plesk. Statistic has different format in 8.2 and 8.3.

 

[elglobo]

Re

Hi,

I am in the same situation, do you resolve your problem ?

Thanks for your response

 

[tiramisu_]

statistics execution should be set as scheduled task

check Server >> Scheduled tasks

try to recreate it

if manual run works, there must smth with task itself