Back up failed.

[oblongata]

Please Any help?
When I go into a domain via plesk and try to back up either local or ftp I get this error after hitting backup now.

Error: Unable to create backup session: Empty error message from utility.

When I run:
ls -ld /var/lib/psa/dumps/tmp
I get:
drwxrwxrwx 107 psaadm psaadm 4096 Jan 10 17:51 /var/lib/psa/dumps/tmp

And when i run:
rpm -q psa-pylibplesk
I get:
psa-pylibplesk-8.1.0-fc2.build81061129.23

These were covered here- http://kb.swsoft.com/article_16_1408_en.html

 

[blank_page]

Hello,

What does the error log show?

 

[oblongata]

Hi blank page, where is that located at?

 

[oblongata]

Also I am receiving 100's of emails like this:

Domain: xxx.com
Plesk entry point: https://myserver.net:8443/

Following error is occured during scheduled backup process:

Empty error message from utility.

 

[oblongata]

Here is the error log-

[root@myserver root]# /usr/local/psa/admin/logs/httpsd_error_log
-bash: /usr/local/psa/admin/logs/httpsd_error_log: Permission denied
[root@myserver root]# vi /usr/local/psa/admin/logs/httpsd_error_log
Processing config directory: /usr/local/psa/admin/conf/httpsd.*.include
[Wed Jan 10 15:12:12 2007] [notice] Apache/1.3.33 (Unix) mod_ssl/2.8.22 OpenSSL/0.9.7a PHP/5.0.5 configured -- resuming normal operations
[Wed Jan 10 15:12:12 2007] [notice] Accept mutex: sysvsem (Default: sysvsem)
Traceback (most recent call last):
File "/usr/local/psa/admin/sbin/agent_copy", line 6, in ?
agent_copy.main()
File "/usr/local/psa/admin/share/agent_copy/agent_copy.py", line 44, in main
agentDir = os.path.join(agents_dir(), "PleskX")
File "/usr/local/psa/admin/share/agent_copy/agent_copy.py", line 8, in agents_dir
return os.path.join(plesk_config.get("PRODUCT_ROOT_D"), "PMM", "agents")
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 19, in get
instance = PleskConfig()
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 32, in __init__
self.__parse(configName)
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 58, in __parse
raise ExInvalidConfigLine, line
plesk_config.ExInvalidConfigLine: Invalid config line: nd

Traceback (most recent call last):
File "/usr/local/psa/admin/sbin/agent_copy", line 6, in ?
agent_copy.main()
File "/usr/local/psa/admin/share/agent_copy/agent_copy.py", line 44, in main
agentDir = os.path.join(agents_dir(), "PleskX")
File "/usr/local/psa/admin/share/agent_copy/agent_copy.py", line 8, in agents_dir
return os.path.join(plesk_config.get("PRODUCT_ROOT_D"), "PMM", "agents")
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 19, in get
instance = PleskConfig()
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 32, in __init__
self.__parse(configName)
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 58, in __parse
raise ExInvalidConfigLine, line
plesk_config.ExInvalidConfigLine: Invalid config line: nd

Checking for installed system packages...done.
Download file products.inf3: 100% done.
Download file plesk.inf3: 100% done.
Download file sitebuilder.inf3: 11%..100% done.
Download file PSA_8.1.0/plesk-8.1.0-fc2-i386.inf3 : 100% done.
Check for components installation status
Checking for installed system packages...done.
Download file products.inf3: 100% done.
Download file plesk.inf3: 100% done.
Download file sitebuilder.inf3 : 11%..100% done.
Download file PSA_8.1.0/plesk-8.1.0-fc2-i386.inf3: 100% done.
Check for components installation status
You are under Virtuozzo, try to connect to VZAgent...Warning: can't connect to VZAgent: open: No such file or directory
Traceback (most recent call last):
File "/usr/local/psa/admin/sbin/agent_copy", line 6, in ?
agent_copy.main()
File "/usr/local/psa/admin/share/agent_copy/agent_copy.py", line 44, in main
agentDir = os.path.join(agents_dir(), "PleskX")
File "/usr/local/psa/admin/share/agent_copy/agent_copy.py", line 8, in agents_dir
return os.path.join(plesk_config.get("PRODUCT_ROOT_D"), "PMM", "agents")
File "/usr/local/psa/admin/lib/python/plesk_config.py", line 19, in get
instance = PleskConfig()



And my plesk information
Plesk version psa v8.1.0_build81061129.23 os_FedoraCore 2
Operating system Linux 2.4.20-021stab028.3.777-enterprise

 

[oblongata]

please any help on this issue would be appreaciated- the restore function and backup are not working. I can provide or do any tasks needed to help fix this issue.

 

[dhub]

cannot backup

You have to make sure that the following directory is owned by psaadm.

/var/lib/psa/dumps/tmp

e.g
drwx------ 3 psaadm psaadm 1024 Jan 31 02:01 tmp

Change the file and group owner to psaadm.

> cd /var/lib/psa/dumps
> chown psaadm tmp
> chgrp psaadm tmp

Verify by ls command.

D'HUB

 

[alta]

Also please make sure that owner and group of dumps as well psaadm:

chown psaadmsaadm /var/lib/psa/dumps
chown psaadmsaadm /var/lib/psa/dumps/tmp