Backup and Update

[colossus@]

HEy everybody,

I did this a few times now always the same problem:

I make a clean install of Suse 10 and plesk on my server (via an image provided by my hosting company), I log into plesk everything is nice and well.

I create one client, one domain, one database and one mail account.

I try fulle server backup with psabackup, which works fine as well as the client backup within plesk webinterface as well.

Then as a good customer I do all necessary updates which worked great as well (at least the email form updater tells me so).

when I try start a backup within a client webinterface it works exactly one time then crashes when starting trhe second time with the following:

Error in BackupState.doActivityRunner()
Traceback (most recent call last):
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 96, in doActivityRunner
newState = self.doActivity()
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 360, in doActivity
errtxt = runAgent(self, self.session)
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 230, in runAgent
cmd.spawn()
File "/usr/local/psa/admin/lib/python/subproc.py", line 217, in spawn
proc.run()
File "/usr/local/psa/admin/lib/python/subproc.py", line 174, in run
BaseSubprocess.run(self)
File "/usr/local/psa/admin/lib/python/subproc.py", line 158, in run
self.wait()
File "/usr/local/psa/admin/lib/python/subproc.py", line 178, in wait
BaseSubprocess.wait(self)
File "/usr/local/psa/admin/lib/python/subproc.py", line 168, in wait
raise NonzeroExitException(self, os.WEXITSTATUS(status))
NonzeroExitException: <unprintable instance object>

Then out of curiosity I try pleskbackup, this time nothing happens - no rerror , no results either


I am not that pleased to say the least.
So what s the clue here?
Am I not supposed to do these updates?
Werent they checked?

 

[colossus@]

I recently contacted swsoft about that matter and Mr. Kalmykov sent me three rpms via scp for to execute .. afterwards now everything works fine, at least the backups work again and as you can see the updater works now as well:

Download file versions.inf3: 22%..100% done Download file PSA_8.0.0/plesk-8.0.0-suse10.0-i386.inf3: 100% done Checking for system installed packages...done.
Check for components installation status Reading system installed packages...done.
Download file plesk-8.0.0-suse10.0-i386.hdr.gz: 100% done Download file plesk-8.0.0-suse10.0-i386.hdr.gz: 32%..100% done Resolve components There are some also needed components will installed too: 'autoinstaller'
Get Plesk product packages.
Download file base/psa-horde-3.1.1-suse10.0.build80060331.13.noarch.rpm: 26%..45%..65%..85%..100% done Download file base/psa-imp-4.1-suse10.0.build80060331.13.noarch.rpm: 17%..49%..81%..100% done Download file opt/horde/psa-ingo-1.1-suse10.0.build80060331.13.noarch.rpm: 59%..100% done Download file opt/horde/psa-kronolith-2.1-suse10.0.build80060331.13.noarch.rpm: 61%..100% done Download file opt/horde/psa-mnemo-2.1-suse10.0.build80060331.13.noarch.rpm: 72%..100% done Download file opt/horde/psa-passwd-3.0-suse10.0.build80060331.13.noarch.rpm: 11%..100% done Download file opt/horde/psa-turba-2.1-suse10.0.build80060331.13.noarch.rpm: 20%..95%..100% done Download file opt/docs/psa-manual-custom-skin-guide-8.0.0-suse10.0.build80060331.13.noarch.rpm: 100% done Download file opt/drweb/drweb-qmail-4.33-suse10.0.build80060331.13.i586.rpm: 39%..100% done Download file opt/api/psa-agent-1.4.0-80060331.13.noarch.rpm: 100% done Download file opt/modules/firewall/psa-firewall-1.0.1-suse10.0.build80060331.13.i586.rpm: 100% done Download file opt/modules/csgs/cs-gs-2.0.0-suse10.0.build80060331.13.i586.rpm: 29%..100% done Download file opt/modules/vpn/psa-vpn-2.0.1-suse10.0.build80060331.13.i586.rpm: 22%..92%..100% done Get system update packages.
Start packages installation
Install package psa-horde
Install package psa-imp
Install package psa-ingo
Install package psa-kronolith
Install package psa-mnemo
Install package psa-passwd
Install package psa-turba
Install package psa-manual-custom-skin-guide Install package drweb-qmail Trying to set up default drweb permissions... Checking for the system groups and users necessary for DrWeb...
Checking for the group 'drweb'...
Group 'drweb' already exists

Checking for the user 'drweb'...
User 'drweb' already exists

Checking for the group 'nofiles'...
Trying to add supplementary group 'nofiles' for user 'drweb'... already there Making chown and chmod under drweb stuff Trying to set up default drweb permissions... Making changes in drweb config files Install package psa-agent Install package psa-firewall ===> Checking database ===> Checking kernel support for iptables ===> Setting up file owners ===> Installing database ===> Installing configuration files ===> Registering services Trying to register service psa-firewall... using /sbin/insserv done ===> Registering module Install package cs-gs ===> Checking database ===> Setting up file owners ===> Upgrading database ===> Registering module Install package psa-vpn ===> Checking database ===> Checking kernel support for TUN/TAP ===> Setting up file owners ===> Installing database ===> Installing configuration files ===> Registering service Trying to register service psa-vpn... using /sbin/insserv done ===> Registering module Installation done.

 

[szepter]

Hi,

I have the same problem here. I cannot backup my accounts and domains. When I even try to, I get the same exception like above.

Which packages did Mr. Kalmykov sent to you ?

 

[colossus@]

all in all about 5 megs
psa-api
psa-api-rpc
psa-backup-manager
psa-migration-manager

just mail me at [email protected] .. I can mail you this stuff if you still need it