Backup Error because error in reading XML

[killed]

<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
  <object name="backup" type="backupowner">
    <message code="ApplicationException" severity="error">Cannot check dump file 'ShareW2_info_1004180101.xml' at 'D:\Backup' [Repository error: unable to check xml validity: Xml reader error: failed to load xml document]</message>
  </object>
</execution-result>

Above that is error when Plesk backup. Anyone have solution for that problem?

 

[IgorG]

There can be different reasons of this problem. But first of all try tu run

\Plesk\admin\bin>backup_sign.exe generate

Also server reboot can help with this issue.

 

[killed]

There can be different reasons of this problem. But first of all try tu run

\Plesk\admin\bin>backup_sign.exe generate

Also server reboot can help with this issue.

Thank for your reply.

I was try but not effect, also reboot server.

<object name="backup" type="backupowner">
    <message code="ApplicationException" severity="error">Cannot check dump file 'ShareW2_info_1004260101.xml' at 'D:\Backup' [Repository error: unable to check xml validity: Xml reader error: failed to load xml document]</message>
  </object>
</execution-result>

 

[IgorG]

I think that it is require complex investigation and it can be done only by support team directly on your server. Therefore I suggest you contact support team. Not sure that we can find a reason by forum discussion.