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Backup Error (XML) - cant make Backups

Discussion in 'Plesk 11.x for Linux' started by xeomueller, Jul 13, 2012.

  1. xeomueller

    xeomueller New Pleskian

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    I open a new thread, course its a problem in Plesk 11.

    I made a fresh Plesk 11.0.9 install on CloudLinux 6.3.

    I migrated my websites from Plesk 9 and I disabled the ssl legacy mode in plesk 11...

    Everything works fine. BUT:

    I cant make any backup. I always get this error:

    I already checked http://kb.parallels.com/en/113474

    my conf file:

    there are no "". So i guess everything is right. The /tmp folder exists. enough space!

    I tried backup just email configuration + emails => the backup works!

    I tested different accounts. Important to know: I also get the error, when i backup just the domain configuration!
     
  2. nevakee

    nevakee Basic Pleskian

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    Same problem.
    One customer only has the problem. All other customers, it works.

    /etc/psa/psa.conf looks good.

    psa v11.0.9_build110120608.16 os_Debian 6.0


     
  3. xeomueller

    xeomueller New Pleskian

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    Did you migrate your customer from another plesk version?
     
  4. nevakee

    nevakee Basic Pleskian

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    I started with Plesk 10 and then only updates.

    The error message is the same.
     
  5. AlvinCharles

    AlvinCharles New Pleskian

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    Same issue scheduled backups stopped

    I can make manual backups. but since upgrading to 11 every scheduled backup has stopped.
     
  6. xeomueller

    xeomueller New Pleskian

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    The backup works since the Parallels Plesk Panel 11.0.9 Update #6

    thx. my problem is solved!
     
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