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Backup Failure

J

Joooop

New Pleskian
Hello,
it is about 2 weeks that plesk backup failed on my panel. I tried every thing but I got no result :(
here is the Plesk Backup's log file:
(the log file was too long so I pase it in 2 part)

please let me know if you hade same issue or any idea to solve mine.

Sincerely yours,
joop


Part1:
Code: 
[31033]: 15:41:03 INFO ------------------------------------------------------------
[31033]: 15:41:03 INFO Migration status reporting initialized.
[31033]: 15:41:03 INFO Status file: /usr/local/psa/PMM/sessions/2013-07-23-201102.307/dump-status.xml
[31033]: 15:41:03 INFO ------------------------------------------------------------
[31033]: 15:41:05 ERROR a543d93e-b48d-4b5d-82d5-f74d2423985e Failed to pack files backup_port_db_1_1307232011 in /var/nas/psa/dumps/resellers/reseller1/domains/domain1.com/databases/port_db_1 [ 99335405568 bytes free of 500100495360 bytes total on mount point 0]
[31033]: 15:41:05 ERROR 254e4850-261d-4bc2-8ea6-b32fd9450e1c Failed to execute backup of mysql database 'port_db'
[31033]: 17:21:29 ERROR 9d10016b-18be-4c6a-84b7-9ae5882570f6 Failed to pack files backup_bilanbrt_bilanbartar_1_1307232011 in /var/nas/psa/dumps/resellers/reseller2/clients/clientname/domains/domain.com/databases/db_1 [ 86100410368 bytes free of 500100495360 bytes total on mount point 0]
[31033]: 17:21:29 ERROR 91610771-0327-46f7-8c6f-13576bafd805 Failed to execute backup of mysql database 'db_1'
.
.
.
[31033]: 17:42:41 ERROR afb9ba5c-ca9f-4e4f-8df6-6a3d2134a13c Failed to pack files backup_mohitara_job_1_1307232011 in /var/nas/psa/dumps/resellers/reseller2/clients/clientname/domains/domain3.com/databases/ara_job_1 [ 79273013248 bytes free of 500100495360 bytes total on mount point 0]
[31033]: 17:42:41 ERROR 239e4231-0283-4590-846d-5449c9dc0396 Failed to execute backup of mysql database 'ara_job'
[31033]: 17:44:54 ERROR 5bf3c10d-5b0b-480d-8eeb-3b0c0183831c Unable to create dump: 
 at /usr/local/psa/PMM/agents/shared/Logging.pm line 84
	Logging::error('Unable to create dump', 'fatal') called at /usr/local/psa/admin/bin/plesk_agent_manager line 650
	main::__ANON__('Error::Simple=HASH(0x1c2c1610)', 'SCALAR(0x1cf3b710)') called at /usr/local/psa/PMM/agents/shared/Error.pm line 329
	eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 320
	Error::subs::run_clauses('HASH(0x1c2c0440)', 'Died at /usr/local/psa/PMM/agents/shared/HelpFuncs.pm line 21...', 'undef', 'ARRAY(0x1c2c05c0)') called at /usr/local/psa/PMM/agents/shared/Error.pm line 416
	Error::subs::try('CODE(0x1c2c0340)', 'HASH(0x1c2c0440)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 652
	main::perform('verbose', 0, 'split-size', 'undef', 'only-hosting', 1, 'session-path', '/usr/local/psa/PMM/sessions/2013-07-23-201102.307', 'all', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1279
	main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
	eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
	Error::subs::try('CODE(0x1bafa170)', 'HASH(0x1d324910)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1288
	main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1290

[31033]: 17:44:54 ERROR cd5118e0-7374-47fb-8fab-42718dc7ef52 Unable to check dump: Could not check dump. Invalid xml response:  
 at /usr/local/psa/PMM/agents/PleskX/PmmCli.pm line 177
	PmmCli::parseCheckDumpResult('Error: adjacent parameter is empty in \'dump-file-specificati...') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1205
	main::checkDump('/var/nas/psa/dumps', '', '/usr/local/psa/PMM/sessions/2013-07-23-201102.307') called at /usr/local/psa/admin/bin/plesk_agent_manager line 672
	main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 405
	eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
	Error::subs::try('CODE(0x1c2c0320)', 'HASH(0x1c2c0650)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 681
	main::perform('verbose', 0, 'split-size', 'undef', 'only-hosting', 1, 'session-path', '/usr/local/psa/PMM/sessions/2013-07-23-201102.307', 'all', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1279
	main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
	eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
	Error::subs::try('CODE(0x1bafa170)', 'HASH(0x1d324910)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1288
	main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1290.

[31033]: 17:44:54 ERROR 09430efb-cd68-438f-8088-c8128847b419 Invalid dump file name ''. Cannot determine backup prefix.
[31033]: 17:44:57 ERROR 9134f005-af2a-4eee-884f-7193a7a3e25a Runtime error: 
 at /usr/local/psa/PMM/agents/shared/Logging.pm line 84
	Logging::error('Runtime error', 'fatal') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1285
	main::__ANON__('Error::Simple=HASH(0x1d32f190)', 'SCALAR(0x1cf3b710)') called at /usr/local/psa/PMM/agents/shared/Error.pm line 326
	eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 320
	Error::subs::run_clauses('HASH(0x1d324910)', 'Cannot export files\x{a} at /usr/local/psa/admin/bin/plesk_agent_...', '', 'ARRAY(0x1cf3bb10)') called at /usr/local/psa/PMM/agents/shared/Error.pm line 416
	Error::subs::try('CODE(0x1bafa170)', 'HASH(0x1d324910)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1288
	main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1290


== STDERR ====================
1+0 records in
1+0 records out
31457280 bytes (31 MB) copied, 0.314134 seconds, 100 MB/s
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
/bin/tar: public_html/lib/site.conf.php.save: Cannot open: Permission denied
/bin/tar: Error exit delayed from previous errors
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
/bin/tar: logs/error_log: file changed as we read it
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mkdir: `/var/nas/psa/dumps/resellers/reseller2/clients/clientname/domains/domain0.com/databases/prn_pnudb_1': Permission denied
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
 
Hello,

Do you have enough diskspace and memory resources on your server as This issue occurred due to resource shortage on your server.

[31033]: 15:41:05 ERROR a543d93e-b48d-4b5d-82d5-f74d2423985e Failed to pack files backup_port_db_1_1307232011 in /var/nas/psa/dumps/resellers/reseller1/domains/domain1.com/databases/port_db_1 [ 99335405568 bytes free of 500100495360 bytes total on mount point 0]
Click to expand...



Also check your admin mysql password as I can see your admin user is unable to login MySQL and due to that you are getting
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
mysqldump: Got error: 1045: Access denied for user 'admin'@'localhost' (using password: YES) when trying to connect
Click to expand...
 
each backup was about 60GB so there is enough space on my HDD and my NAS and there is about 2GB free memory on my VPS.

Code: 
Filesystem            				Size  Used Avail Use% 	Mounted on
/dev/mapper/VolGroup00-LogVol00          479G  238G  217G  53% 	/
/dev/hda1              				99M   23M   71M  25% 	        /boot
tmpfs                 				2.0G     0  2.0G   0% 	        /dev/shm
//x.x.x.x/???$/   				        932G  747G  186G  81% 	/var/nas
 
It's important that you dont change any passwords or usernames manuelly in mysql. You must do this changes in Plesk Panel, too.
 
Hello,
I opened an other thread about DB backup before (here). That time I had no problem with file backup, this is new!
 
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