• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Backup IDN domain fails?

xLnT

Basic Pleskian
Hi,
I just got a mail from PMMCli-Daemon stating that the backup failed, and it seems to be due to a IDN domainname (bildfixarbyrån.se).
The output of the failed backup follows:

<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error" log-location="/opt/psa/PMM/sessions/2012-01-31-023833.658/migration.result">
<object name="Cyrus" type="reseller">
<object name="bildfixarbyran.se" type="domain">
<object name="bildfixarbyran.se" type="hosting">
<object name="bildfixarbyrC%n.se" type="domain">
<message id="7c810e6c-f6d3-4aab-8916-83d5dfb139f9" severity="error" code="CheckDump">
<description>Unable to check dump: Could not check dump. Invalid xml response:
at /opt/psa/PMM/agents/PleskX/PmmCli.pm line 177
PmmCli::parseCheckDumpResult('Error: adjacent parameter is empty in \'dump-file-specificati...') called at /opt/psa/admin/bin/plesk_agent_manager line 1136
main::checkDump('/var/lib/psa/dumps', '', '/opt/psa/PMM/sessions/2012-01-31-023833.658') called at /opt/psa/admin/bin/plesk_agent_manager line 670
main::__ANON__() called at /usr/share/perl5/Error.pm line 416
eval {...} called at /usr/share/perl5/Error.pm line 408
Error::subs::try('CODE(0x290e450)', 'HASH(0x290be00)') called at /opt/psa/admin/bin/plesk_agent_manager line 679
main::perform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/opt/psa/PMM/sessions/2012-01-31-023833.658', 'description', ...) called at /opt/psa/admin/bin/plesk_agent_manager line 1210
main::__ANON__() called at /usr/share/perl5/Error.pm line 409
eval {...} called at /usr/share/perl5/Error.pm line 408
Error::subs::try('CODE(0x26ed840)', 'HASH(0x26ed918)') called at /opt/psa/admin/bin/plesk_agent_manager line 1219
main::main() called at /opt/psa/admin/bin/plesk_agent_manager line 1221.
</description>
</message>
<message id="c85a699a-fcb1-416a-8834-111b449772af" severity="error" code="fatal">
<description>Unable to create dump</description>
</message>
<message id="ef8c34b9-4c44-493b-8ab2-6e88e38d6ed6" severity="error" code="PackerStructure">
<description>Error: addDomainSite: empty parent node</description>
</message>
</object>
</object>
</object>
</object>
</execution-result>

Any ideas?

Kind Regards
M
 
Last edited:
Thank your for report. We've reproduced the error on domains with names from you first post. But it is not general issue with IDN domains. We will continue research and update this thread as soon as we fix bug.
 
IN the meantime, is it possible to exclude that domainname from the backup?
We really don't whant to be without backups of our domains on that host.

Kind Regards
M
 
There is option for pleskbackup utility:

--exclude-domain=<obj1>,<obj2>,...
Exclude domains from backup list.
Domain's names are read from command line, comma-separated.
If no domains provided, domains are not backuped
 
Back
Top