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Backup IDN domain fails?

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by xLnT, Feb 1, 2012.

  1. xLnT

    xLnT Basic Pleskian

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    Hi,
    I just got a mail from PMMCli-Daemon stating that the backup failed, and it seems to be due to a IDN domainname (bildfixarbyrån.se).
    The output of the failed backup follows:

    <?xml version="1.0" encoding="UTF-8"?>
    <execution-result status="error" log-location="/opt/psa/PMM/sessions/2012-01-31-023833.658/migration.result">
    <object name="Cyrus" type="reseller">
    <object name="bildfixarbyran.se" type="domain">
    <object name="bildfixarbyran.se" type="hosting">
    <object name="bildfixarbyrC%n.se" type="domain">
    <message id="7c810e6c-f6d3-4aab-8916-83d5dfb139f9" severity="error" code="CheckDump">
    <description>Unable to check dump: Could not check dump. Invalid xml response:
    at /opt/psa/PMM/agents/PleskX/PmmCli.pm line 177
    PmmCli::parseCheckDumpResult('Error: adjacent parameter is empty in \'dump-file-specificati...') called at /opt/psa/admin/bin/plesk_agent_manager line 1136
    main::checkDump('/var/lib/psa/dumps', '', '/opt/psa/PMM/sessions/2012-01-31-023833.658') called at /opt/psa/admin/bin/plesk_agent_manager line 670
    main::__ANON__() called at /usr/share/perl5/Error.pm line 416
    eval {...} called at /usr/share/perl5/Error.pm line 408
    Error::subs::try('CODE(0x290e450)', 'HASH(0x290be00)') called at /opt/psa/admin/bin/plesk_agent_manager line 679
    main::perform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/opt/psa/PMM/sessions/2012-01-31-023833.658', 'description', ...) called at /opt/psa/admin/bin/plesk_agent_manager line 1210
    main::__ANON__() called at /usr/share/perl5/Error.pm line 409
    eval {...} called at /usr/share/perl5/Error.pm line 408
    Error::subs::try('CODE(0x26ed840)', 'HASH(0x26ed918)') called at /opt/psa/admin/bin/plesk_agent_manager line 1219
    main::main() called at /opt/psa/admin/bin/plesk_agent_manager line 1221.
    </description>
    </message>
    <message id="c85a699a-fcb1-416a-8834-111b449772af" severity="error" code="fatal">
    <description>Unable to create dump</description>
    </message>
    <message id="ef8c34b9-4c44-493b-8ab2-6e88e38d6ed6" severity="error" code="PackerStructure">
    <description>Error: addDomainSite: empty parent node</description>
    </message>
    </object>
    </object>
    </object>
    </object>
    </execution-result>

    Any ideas?

    Kind Regards
    M
     
    Last edited: Feb 8, 2012
  2. xLnT

    xLnT Basic Pleskian

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    No one have an idea what could be the problem?
     
  3. IgorG

    IgorG Forums Analyst Staff Member

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    What is version of your Plesk?
     
  4. xLnT

    xLnT Basic Pleskian

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    I use the latest 10.4.4.
    Running on Debian Lenny amd64.
     
  5. Sergey Prohorov

    Sergey Prohorov Basic Pleskian Staff Member

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    Thank your for report. We've reproduced the error on domains with names from you first post. But it is not general issue with IDN domains. We will continue research and update this thread as soon as we fix bug.
     
  6. xLnT

    xLnT Basic Pleskian

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    IN the meantime, is it possible to exclude that domainname from the backup?
    We really don't whant to be without backups of our domains on that host.

    Kind Regards
    M
     
  7. IgorG

    IgorG Forums Analyst Staff Member

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    There is option for pleskbackup utility:

    --exclude-domain=<obj1>,<obj2>,...
    Exclude domains from backup list.
    Domain's names are read from command line, comma-separated.
    If no domains provided, domains are not backuped
     
  8. xLnT

    xLnT Basic Pleskian

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    Any news IgorG?
     
  9. IgorG

    IgorG Forums Analyst Staff Member

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    Still under investigation. I will update thread with results as soon as I receive them.
     
  10. xLnT

    xLnT Basic Pleskian

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    Hi IgorG,
    Is this still under investigation?
    When can i expect a fix?

    Kind Regards
    M
     
  11. IgorG

    IgorG Forums Analyst Staff Member

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    Did you try MU#18?
     
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