Backup not working

[Egenius]

I'm install Plesk 8.6 on new server and now can't use backup manager from plesk panel.
When I push "backup" button I see this error:



<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">

<html>

<head>
<link rel="shortcut icon" href="/favicon.ico">
<title>Plesk</title>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<script language="javascript" type="text/javascript" src="/javascript/common.js?plesk_version=psa-8.6.0-86080930.03"></script>
<script language="javascript" type="text/javascript" src="/javascript/main.js?plesk_version=psa-8.6.0-86080930.03"></script>
<script language="javascript" type="text/javascript" src="/javascript/chk.js.php?plesk_version=psa-8.6.0-86080930.03"></script>
<script language="javascript" type="text/javascript" src="/javascript/prototype.js?plesk_version=psa-8.6.0-86080930.03"></script>
<!--[if lt IE 7]><script language="javascript" type="text/javascript" src="/javascript/main.leIE7.fixes.js?plesk_version=psa-8.6.0-86080930.03"></script><![endif]-->



<link rel="stylesheet" type="text/css" href="/skins/winxp.new.compact/css/general.css">
<link rel="stylesheet" type="text/css" href="/skins/winxp.new.compact/css/main/custom.css">
<link rel="stylesheet" type="text/css" href="/skins/winxp.new.compact/css/main/layout.css">
<link rel="stylesheet" type="text/css" href="/skins/winxp.new.compact/css/main/desktop.css">
<!--[if IE]><link rel="stylesheet" type="text/css" href="/skins/winxp.new.compact/css/ie.css"><![endif]-->
<link rel="stylesheet" type="text/nonsense" href="/skins/winxp.new.compact/css/misc.css">


<script type="text/javascript">
<!--
InitTips('/javascript/conhelp.js.php','plesk-base'+'');

function _body_onload()
{
setScrollInIE();
turnAutocompleteOff();
loff();
var std_context = 'backup_result';
SetExpandLeftFrame();
SetHelpPrefix(''); SetContext(std_context, '');


}

function _body_onresize()
{
setScrollInIE();

}

function _body_onunload()
{
lon();

}

......


Please HELP !!!

 

[biggles@]

Might you be using Google Chrome? I get the same error in Chrome, but Firefox works like a charm...

 

[runnetworks]

I can't access the backup at all under IE. It shows at feature not available. It works fine in Firefox, though. Hopefully this is fixed in 9.0.

I have been troubleshooting this problem for weeks and thought it was a permission problem because I always access the user account in IE and the admin account in Firefox at the same time.