• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Backup not working

E

Egenius

Guest
I'm install Plesk 8.6 on new server and now can't use backup manager from plesk panel.
When I push "backup" button I see this error:



<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">

<html>

<head>
<link rel="shortcut icon" href="/favicon.ico">
<title>Plesk</title>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<script language="javascript" type="text/javascript" src="/javascript/common.js?plesk_version=psa-8.6.0-86080930.03"></script>
<script language="javascript" type="text/javascript" src="/javascript/main.js?plesk_version=psa-8.6.0-86080930.03"></script>
<script language="javascript" type="text/javascript" src="/javascript/chk.js.php?plesk_version=psa-8.6.0-86080930.03"></script>
<script language="javascript" type="text/javascript" src="/javascript/prototype.js?plesk_version=psa-8.6.0-86080930.03"></script>
<!--[if lt IE 7]><script language="javascript" type="text/javascript" src="/javascript/main.leIE7.fixes.js?plesk_version=psa-8.6.0-86080930.03"></script><![endif]-->



<link rel="stylesheet" type="text/css" href="/skins/winxp.new.compact/css/general.css">
<link rel="stylesheet" type="text/css" href="/skins/winxp.new.compact/css/main/custom.css">
<link rel="stylesheet" type="text/css" href="/skins/winxp.new.compact/css/main/layout.css">
<link rel="stylesheet" type="text/css" href="/skins/winxp.new.compact/css/main/desktop.css">
<!--[if IE]><link rel="stylesheet" type="text/css" href="/skins/winxp.new.compact/css/ie.css"><![endif]-->
<link rel="stylesheet" type="text/nonsense" href="/skins/winxp.new.compact/css/misc.css">


<script type="text/javascript">
<!--
InitTips('/javascript/conhelp.js.php','plesk-base'+'');

function _body_onload()
{
setScrollInIE();
turnAutocompleteOff();
loff();
var std_context = 'backup_result';
SetExpandLeftFrame();
SetHelpPrefix(''); SetContext(std_context, '');


}

function _body_onresize()
{
setScrollInIE();

}

function _body_onunload()
{
lon();

}

......


Please HELP !!!
 
Might you be using Google Chrome? I get the same error in Chrome, but Firefox works like a charm...
 
I can't access the backup at all under IE. It shows at feature not available. It works fine in Firefox, though. Hopefully this is fixed in 9.0.

I have been troubleshooting this problem for weeks and thought it was a permission problem because I always access the user account in IE and the admin account in Firefox at the same time.
 
Back
Top