backup restore error at plesk windows 9.2.3

[alirezat]

Failed to parse response. Reason: Failed to read data from stream Process output:
---------------------- Debug Info -------------------------------
0: PMMConnector.php:542
PMMConnector->getResponse(object of type StreamXMLReader)
1: PMMConnector.php:68
PMMConnector->getDumpList(object of type PMMDumpsStorageCredentials, object of type PMMObjectSpecification)
2: BackupLocalRepositoryList.php:22
BackupLocalRepositoryList->fetchBackupLocalRepositoryList()
3: class.cList.php3:105
cList->fetchList()
4: class.cList.php3:124
cList->init()
5: backup.abstract-repository.php:51
__backup__abstract_repository->accessItemsList(string 'GET', NULL null)
6: backup.abstract-repository.php:31
__backup__abstract_repository->accessItem(string 'GET', NULL null)
7: UIPointer.php:601
UIPointer->access(string 'GET')
8: plesk.php:43

 

[IgorG]

This error message is shown when pmmcli utility is not able to start correctly. There could be a different reasons of this. Try to run it with something like:

C:\Program Files\SWsoft\Plesk\admin\bin>PMMcli.exe --help

And try to determine a reason why it is failed. Most probably some dll is missing in %systemroot%\system32 folder on your server.

 

[alirezat]

thanks for reply
we have a this error :
-------------------------------------------------------------
this application has failed to start because pywintypes25.dll was not found . Re-intalling the application may fix this problem
------------------------------------------------------------

I tried the following solution , but still a unable to make Backup

http://forum.parallels.com/showthread.php?t=85620


our OS --> windows 2003 server 64-bit


regards

 

[alirezat]

thank a lot
our problem has been solved .
after copy pywintypes25.dll to SysWOW64 folder


regards