Backup not accesible.

[JuanLlanos]

The problem is a bug in one domain (the principal) for which a backup job unfinished blocking the domain. Unable to unlock the domain and indicated (in version 10.4.4) I had a backup job unfinished. Restarting the server did not solve anything.

We upgraded to plesk 11 and this is the error that now comes in all requests for backup, to click on "Admin Backup":

Failed to parse response. Reason: XML error at line 1 column 1. Error message: Not well-formed (invalid token) Process output: The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\psapipe
---------------------- Debug Info -------------------------------
0: PMMConnector.php:642
PMMConnector->getResponse(object of type StreamXMLReader)
1: PMMConnector.php:74
PMMConnector->getDumpList(object of type PMMDumpsStorageCredentials, object of type PMMObjectSpecification)
2: BackupLocalRepositoryList.php:22
BackupLocalRepositoryList->fetchBackupLocalRepositoryList()
3: cList.php:91
cList->fetchList()
4: cList.php:110
cList->init()
5: backup.abstract-repository.php:75
__backup__abstract_repository->accessItemsList(string 'GET', NULL null)
6: backup.abstract-repository.php:30
__backup__abstract_repository->accessItem(string 'GET', NULL null)
7: UIPointer.php:600
UIPointer->access(string 'GET')
8: plesk.php:50

Now this error is in all backup of all domains.

 

[Juan JoséL]

I just pay to Parallels the service "Per incident support" for 75 $ and they resolve the problem in just 3 hours.

 

[FrancisPinto]

I also got the same problem any solution to this problems?

 

[FrancisPinto]

[Solved] Backup Error

I also got the same problem any solution to this problems?

I got a solution to this problem. Actually i also installed another program known as Subversion Edge(CSVN) it uses python and overrides the system variable for accessing python.
For backup plesk uses the utility PMMCLI.exe when i issued the command %plesk_bin%/pmmcli.exe --help i was getting an error as it was searching for python in a different directory rather than sysWOW64 directory so when i uninstalled the third party software and rebooted the server all was fine.

 

[HakimA]

The problem is a bug in one domain (the principal) for which a backup job unfinished blocking the domain. Unable to unlock the domain and indicated (in version 10.4.4) I had a backup job unfinished. Restarting the server did not solve anything.

We upgraded to plesk 11 and this is the error that now comes in all requests for backup, to click on "Admin Backup":

Failed to parse response. Reason: XML error at line 1 column 1. Error message: Not well-formed (invalid token) Process output: The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\psapipe
---------------------- Debug Info -------------------------------
0: PMMConnector.php:642
PMMConnector->getResponse(object of type StreamXMLReader)
1: PMMConnector.php:74
PMMConnector->getDumpList(object of type PMMDumpsStorageCredentials, object of type PMMObjectSpecification)
2: BackupLocalRepositoryList.php:22
BackupLocalRepositoryList->fetchBackupLocalRepositoryList()
3: cList.php:91
cList->fetchList()
4: cList.php:110
cList->init()
5: backup.abstract-repository.php:75
__backup__abstract_repository->accessItemsList(string 'GET', NULL null)
6: backup.abstract-repository.php:30
__backup__abstract_repository->accessItem(string 'GET', NULL null)
7: UIPointer.php:600
UIPointer->access(string 'GET')
8: plesk.php:50

Now this error is in all backup of all domains.

I've the same issue, did you find any fix or solution.

Thanks

 

[InderS]

do you have any thirdparty application which uses python on your server?