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Backup stopped working after installing AfterLogic WebMail Pro_7

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DimitrisG

DimitrisG

Basic Pleskian
I am getting this error after installing the AfterLogic WebMail Pro_7 app on a domain.

I removed the app but AfterLogic still appears in the list of available Webmail options. I am getting the error even after changing all my domains to use Roundcube.

backup_info_1406131330.xml:
Line 423 error: Element 'external-webmail': This element is not expected.

My backups since the day I installed that app are no longer valid.

Any suggestion?
 
DimitrisG said:
I am getting this error after installing the AfterLogic WebMail Pro_7 app on a domain.

I removed the app but AfterLogic still appears in the list of available Webmail options. I am getting the error even after changing all my domains to use Roundcube.

backup_info_1406131330.xml:
Line 423 error: Element 'external-webmail': This element is not expected.

My backups since the day I installed that app are no longer valid.

Any suggestion?
Click to expand...

It looks like that there is some database inconsistency. I suggest you contact Support Team. They will check and fix it directly on your server.
 
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