Resolved Backup task error

[brhospedagem]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

18.0.63 #1

I'm having some errors in the Plesk backup for some clients who have a WordPress site installed.

It shows the error below:
Unable to back up applications. Error: ODBC error #28000: [ma-3.1.20]Access denied for user 'apsc'@'127.0.0.1' (using password: YES)


What should I do to fix it?

Thanks!

 

[Kaspar@Plesk]

Hi, you can use the 1st option from the resolution mentioned in this support article: https://support.plesk.com/hc/en-us/...ss-denied-for-user-admin-1-using-password-YES

 

[brhospedagem]

Thank you!

I solved the problem by changing the hostname of the user "apsc" from "localhost" to "%".