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Beeing thrown to login every couple of minutes.

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by Jakbaehl, Sep 21, 2010.

  1. Jakbaehl

    Jakbaehl Guest

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    Hi all.

    I am having, and have been for quite a while, trouble with beeing thrown back to to loginpage ever so often.
    I can't recall a session where this did not happen.

    I have finally noticed an error in the leftmost menu frame. It say as follows:
    ERROR: unmatched tags {NAVS} still present in main

    Does anyone know how to fix this?
    I had support on the case a while back, but regretably, they could not reproduce the error.
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    We have KB article about similar issue - http://kb.odin.com/en/3052
    But it is actual for very old Plesk versions. I have not found any mentions about your problem in our internal resources.
    Could you please provide me your support ticket ID and I will check it.
     
  3. Jakbaehl

    Jakbaehl Guest

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    The ticket is Parallels #903529.
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    As I see ticket has been resolved by you long time ago. You shouldn't resolve ticket until reported issue will be fixed by support.
     
  5. Jakbaehl

    Jakbaehl Guest

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    Resolved

    That is true. I shouldn't have.

    As far as i can remember i gave up because support was unable to reproduce the error, thus not beeing able to debug.

    I should probably not have done that.

    Today i was kindoff tired of the bug, so i thought i would try to see if anyone in the forum had a solution.
    I had read the KB you mentioned in your initial reply, but as far as i could tell, i could not use it to solve my problem.

    If this is a problem, please do not reopen the ticket,
     
  6. IgorG

    IgorG Forums Analyst Staff Member

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    As I wrote before I have not found any mentions about similar problem in our internal resources. Therefore I think that problem should be detailed investigated directly on your server after your detailed step-by-step instruction how it can be reproduced. If it is really actual problem for you - contact support team again.
     
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