bind9 has unmet depedencies ( = instead of >= )

[FrancescoH]

This is an odd question.

I run Plesk 11.0.9 Update #54 on Ubuntu 12.04 server (update #54 and latest ubuntu updates completed today, the following is older and persistent).
bind9 depends on previous packages versions, so I cannot run it (or even complete a package installation without error)

The following packages have unmet dependencies.
 bind9 : Depends: libbind9-80 (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.6 is installed
         Depends: libdns81 (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.6 is installed
         Depends: libisc83 (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.6 is installed
         Depends: libisccc80 (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.6 is installed
         Depends: libisccfg82 (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.6 is installed
         Depends: liblwres80 (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.6 is installed
         Depends: bind9utils (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.6 is installed

I am not the only one suffering from this on the web, but I could'nt find any useful solution.
I cannot apt-get -f install bind9 and its dependencies due to this, and i cannot even remove it without removing psa (I need it of course).

$ sudo apt-get -f autoremove
Password: 
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Correcting dependencies... Done
The following packages will be REMOVED
  bind9 plesk-core plesk-l10n pp-sitebuilder psa psa-atmail psa-health-monitor
  psa-horde psa-imp psa-ingo psa-kronolith psa-mimp psa-mnemo psa-passwd
  psa-spamassassin psa-turba psa-updates psa-vhost psa-watchdog
0 upgraded, 0 newly installed, 19 to remove and 0 not upgraded.
1 not fully installed or removed.
After this operation, 431 MB disk space will be freed.
Do you want to continue [Y/n]? n
Abort.

/etc/apt/sources.list has just this line added

deb http://autoinstall.plesk.com/ubuntu/PSA11 precise all

How can I fix this?
Thank you for caring

 

[f1l1pp0]

Same problem here

Hi,
I am experiencing the very same problem.
@FrancescoH: did you find a solution?

I need to apt-get install some new packages on this machine on which there are ~25 live sites but I can't because of this problem.
I have also tried to upgrade Panel to version 11.5.30 but I get a warning and can't proceed this way either (The 'Apparmor' security module for the Linux kernel is turned on. Turn the module off before continuing work with Parallels Plesk Panel - but it's indeed turned off!!!).

Any help will be appreciated, thanks in advance,
Filippo

 

[Nikolay.]

Please ask your OS vendor repositories (or rather their mirror) owner to fix them.

/etc/apt/sources.list has just this line added

deb http://autoinstall.plesk.com/ubuntu/PSA11 precise all

Are you inside a VZ container or something? Anyway, you may safely (and probably should) remove any Plesk-related entries from sources.list (provided you're not running Parallels Installer at the time).

 

[Nikolay.]

The 'Apparmor' security module for the Linux kernel is turned on. Turn the module off before continuing work with Parallels Plesk Panel - but it's indeed turned off!!!

How do you check that it's turned off?

 

[f1l1pp0]

How do you check that it's turned off?

I did what was suggested here: http://kb.parallels.com/en/112903

filippo@funk:~$ sudo /etc/init.d/apparmor stop
* Clearing AppArmor profiles cache
...done.
filippo@funk:~$ sudo /etc/init.d/apparmor teardown
* Unloading AppArmor profiles
...done.
filippo@funk:~$ sudo update-rc.d -f apparmor remove
Removing any system startup links for /etc/init.d/apparmor ...

And also checked that no processes with this name were running:
filippo@funk:~$ ps aux | grep armor
filippo 14765 0.0 0.0 2308 564 pts/1 S+ 08:23 0:00 grep armor

However when I try to update Panel I keep on getting the warning:
Parallels Panel pre-upgrade check...
WARNING: The 'Apparmor' security module for the Linux kernel is turned on. Turn the module off before continuing work with Parallels Plesk Panel. Please check http://kb.parallels.com/en/112903 for more details.
No packages found matching psa-atmail.
No packages found matching psa-horde.
No packages found matching plesk-roundcube.

Thanks!

 

[HoracioS]

I experienced this problem in Debian when MagicSpam is installed. The only way to apt-get update successfully is uninstall MagicSpam, do an apt-get update and then reinstall and activate MagicSpam. In Centos 6 you will not experience this kind of problem.

Best regards,
Horacio

 

[Nikolay.]

I did what was suggested here: http://kb.parallels.com/en/112903

Could you post output of # /etc/init.d/apparmor status ?

 

[f1l1pp0]

Hello Nikolay,
sure, here is the output:

filippo@funk:~$ sudo /etc/init.d/apparmor status
apparmor module is loaded.
0 profiles are loaded.
0 profiles are in enforce mode.
0 profiles are in complain mode.
0 processes have profiles defined.
0 processes are in enforce mode.
0 processes are in complain mode.
0 processes are unconfined but have a profile defined.

thanks,
Filippo

 

[f1l1pp0]

I don't have MagicSpam installed on the server so unfortunately your solution does not apply in my case.
Thanks anyway HoracioS for your suggestion!
Filippo

 

[Nikolay.]

sure, here is the output:

OK, this is a false positive. Checker incorrectly detects apparmor as enabled when it sees 'enforce' and 'complain' words.

 

[f1l1pp0]

Thanks a lot Nikolay!
So do you think that I could safely ignore the warning and proceed with the installation?
Shall I back-up Plesk as described here http://download1.parallels.com/Ples...nistration-guide/index.htm?fileName=68848.htm before proceeding?
F.

 

[Nikolay.]

So do you think that I could safely ignore the warning and proceed with the installation?

Yes.

Shall I back-up Plesk as described here http://download1.parallels.com/Ples...nistration-guide/index.htm?fileName=68848.htm before proceeding?

You should always have a backup of your server. Especially before major upgrade.

 

[f1l1pp0]

Can't install backup tools

Hi Nikolay,
Following your suggestion I tried to install the backup tool. I went to the "Add and Remove Product Components" page and selected "Plesk Backup Manager". When I click on "continue" the page says "Installation will not continue" as shown in the screenshot below and there's no way to proceed.



I don't feel like upgrading Plesk without a safe backup, on the other hand I can't install backup tools... I'm really stuck. Do you have any suggestion?
Many thanks,
Filippo

 

[Nikolay.]

Look into /tmp/autoinstaller3.log.

 

[f1l1pp0]

Thanks for the hint Nikolay. The problem looks again like the one reported by FrancescoH at the beginning of this post:

Following packages will be installed: psa-backup-manager-11.0.9-ubuntu12.04.build110120608.16.i386 psa-ftputil-1:2.1.1-1.12051808.all psa-libxml-proxy-2.7.8-0.12051809.i386
----------------
Checking whether the package dependencies are resolved.
autoinstaller: read output of DEBIAN_FRONTEND=noninteractive LANG=C apt-get --assume-yes --show-upgraded --purge --list-cleanup --no-reinstall -o Dpkg:ptions::=--force-confdef -o Dpkg:ptions::=--force-confold -o APT::Get::AllowUnauthenticated=true -o Acquire::Retries=3 -t 'precise*' --just-print install psa-backup-manager=11.0.9-ubuntu12.04.build110120608.16 psa-ftputil=1:2.1.1-1.12051808 psa-libxml-proxy=2.7.8-0.12051809
E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...
You might want to run 'apt-get -f install' to correct these:
The following packages have unmet dependencies:
bind9 : Depends: libbind9-80 (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.7 is to be installed
Depends: libdns81 (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.7 is to be installed
Depends: libisc83 (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.7 is to be installed
Depends: libisccc80 (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.7 is to be installed
Depends: libisccfg82 (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.7 is to be installed
Depends: liblwres80 (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.7 is to be installed
Depends: bind9utils (= 1:9.8.1.dfsg.P1-4ubuntu0.5) but 1:9.8.1.dfsg.P1-4ubuntu0.7 is to be installed
psa-backup-manager : Depends: log4cpp-plesk but it is not going to be installed
Depends: python-libxml2 but it is not going to be installed
Depends: libcrypt-cbc-perl but it is not going to be installed
Depends: libcrypt-rijndael-perl but it is not going to be installed
Depends: xsltproc but it is not going to be installed

---------------------- `apt-get` output ---X---
Collecting error details into log file...
Sources list:
Installed in system packages:
Error: Installation will not continue

 

[FrancescoH]

Following Nikolay.'s hint i did the following:
1. commented deb http://autoinstall.plesk.com/ubuntu/PSA11 precise all
2. sudo apt-get update
3. sudo apt-get -f upgrade
Then the installer worked to update 11.0.9 from #56 to #58.

Anyway I can't update to 11.5.30, as f1l1pp0. Same output.

 

[f1l1pp0]

Thanks FrancescoH.
In my case I don't have any plesk-related entries in my /etc/apt/sources.list

These are the only enabled repositories:

deb http://mirror.sov.uk.goscomb.net/ubuntu precise main restricted
deb-src http://mirror.sov.uk.goscomb.net/ubuntu precise main restricted
deb http://mirror.sov.uk.goscomb.net/ubuntu precise-updates main restricted
deb-src http://mirror.sov.uk.goscomb.net/ubuntu precise-updates main restricted

deb http://mirror.sov.uk.goscomb.net/ubuntu precise universe
deb-src http://mirror.sov.uk.goscomb.net/ubuntu precise universe
deb http://mirror.sov.uk.goscomb.net/ubuntu precise-updates universe
deb-src http://mirror.sov.uk.goscomb.net/ubuntu precise-updates universe

deb http://mirror.sov.uk.goscomb.net/ubuntu precise multiverse
deb-src http://mirror.sov.uk.goscomb.net/ubuntu precise multiverse
deb http://mirror.sov.uk.goscomb.net/ubuntu precise-updates multiverse
deb-src http://mirror.sov.uk.goscomb.net/ubuntu precise-updates multiverse

deb http://mirror.sov.uk.goscomb.net/ubuntu precise-backports main restricted universe multiverse
deb-src http://mirror.sov.uk.goscomb.net/ubuntu precise-backports main restricted universe multiverse

deb http://security.ubuntu.com/ubuntu precise-security main restricted
deb-src http://security.ubuntu.com/ubuntu precise-security main restricted
deb http://security.ubuntu.com/ubuntu precise-security universe
deb-src http://security.ubuntu.com/ubuntu precise-security universe
deb http://security.ubuntu.com/ubuntu precise-security multiverse
deb-src http://security.ubuntu.com/ubuntu precise-security multiverse

I hope that some Panel experts can give us some hints!

 

[FrancescoH]

Solved as for this links: http://askubuntu.com/questions/346214/cannot-upgrade-bind9/346240 and http://www.failover.co/blog/plesk-11-bind9-and-ubuntu-12-04-apparmor-problems

In details:
Add:
# Allow Plesks configuration for bind9 to run with Apparmor
/var/named/run-root/** rwm,
to /etc/apparmor.d/usr.sbin.named, then:

service apparmor reload
sudo dpkg -i /var/cache/apt/archives/bind9_1:9.8.1.dfsg.P1-4ubuntu0.7_i386.deb
service bind9 start
sudo apt-get install -f

It should do the trick.