• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

blank screen for several pages

p-schneider

New Pleskian
After I log in (as admin) the page "Start" (main page / frame-> https://myserver:8443/admin/home/admin) is blank. I can still see and use the menu on the left and the bar at the top of the page.
The file /var/log/sw-cp-server/error_log shows:
Code:
2013-01-26 17:29:24: (mod_fastcgi.c.2746) FastCGI-stderr: PHP Fatal error:  require() [<a href='function.require'>function.require</a>]: Cannot redeclare class adminpassword in /opt/psa/admin/plib/Os.php on line 16
I get the same error (blank screen, same log message in /var/log/sw-cp-server/error_log) when trying to check for updates via the webinterface (https://myserver:8443/admin/update/product/)


When I edit (open) a domain in the control panel (https://myserver:8443/admin/subscription/login/id/38/ forwarding to https://myserver:8443/smb/admin-home) the page seems to be fine, but it triggers:
Code:
2013-01-26 17:43:30: (mod_fastcgi.c.2746) FastCGI-stderr: PHP Fatal error:  Cannot redeclare class APSCategoryConfiguration in /opt/psa/admin/plib/SiteApps/APSCategoryConfiguration.php on line 6


When I try to Manage the DNS settings for a domain (example URL: https://myserver:8443/plesk/client@13/domain@38/dns/) I get a blank page, too. This time the file /var/log/sw-cp-server/error_log shows:
Code:
2013-01-26 17:36:15: (mod_fastcgi.c.2746) FastCGI-stderr: PHP Fatal error:  require() [<a href='function.require'>function.require</a>]: Cannot redeclare class message in /opt/psa/admin/plib/common_func.php3 on line 1991


Sometimes I get errors like:
Code:
2013-01-26 17:35:37: (connections.c.1762) SSL (error): 5 -1 32 Broken pipe
but I guess this is normal

There are no (new) errors in /usr/local/psa/admin/logs/panel.log

I already used bootstrapper.sh repair and did upgrate to the latest version using the command line based installer (automatic updates are enabled, too).
I am using Ubuntu 12.04 x86_64 - The server was installed end of June last year based on a fresh Ubuntu 12.04 installation. (I installed Plesk using parallels_installer_v3.12.0_build120601.16_os_Ubuntu_12.04_x86_64)
 
Back
Top