Blocked Ip? :(

[adnonimape]

Hi,
We were recently hacked (our Shell account password was obtained), and it happened to be our Plesk Administration Password as well. And, now, we have everything back, except Plesk. When anyone tries to login, it says "Access for administrator from adress 'x.x.x.x' is restricted in accordance with Ip access restriction policy currently applied"

I have full shell access once again now (after 5 days), and I would like to be able to access Plesk as well. Does anyone know where the Ip restricition is located in shell by default? Im running CentOs.

THank you.

 

[CruzMark]

There is a solution for this in the knowledge base.

http://kb.swsoft.com/article_16_954_en.html

The syntax for deleting the policy doesn't look right, though... you might need to play with the syntax.

 

[adnonimape]

Thank you so much. That fixed it =D