• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

bought license but it says it expired

C

carlosho17

Guest
Hi

I've running a Plesk 8.0.1 FreeBSD server for several years now for which I bought an unlimited license, and all of a sudden I got this message when logged as admin in the Control Panel:

Warning: You are currently operating within the grace period of your product license (PLSK.00025085.0022). To update your product license use the Retrieve Keys function of License Manager.

When I try "Retrieve Keys" under "License Manager" all I get is a blank screen.

I cannot open a support ticket , as I don't have a support contract active.

Can anyone help ? This is very awkward, as the license we paid for was supposed to never expire.

Thanks in advance,

Carlos
 
Back
Top