• Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Broken Email

N

nickeblewis

Guest
Dear All

I upgraded from Plesk 9 yesterday to the latest 10. Since doing so two people are unable to log in to their email via Horde and incidentally have no access to their email via external software such as Outlook any longer. This is not good, I have tried logging on to their email via Horde and I can't. The login details which I know are correct are rejected as being wrong. I have tried using the login of "tommy" with his password and then tried "[email protected]" his full email address. None of these work anymore. I am ripping my hair out trying to work out what must have gone wrong!

Please can someone shed some light on this?
 
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