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[Bug is confirmed: ID PPPM-13733] Scheduled Backups Fail in Plesk Obsidian 18.0.47

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pleskpanel

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Scheduled Backups Fail in Plesk Obsidian 18.0.47

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian v18.0.47_build1800220923.10 os_CentOS 7
CentOS Linux 7.9.2009 (Core)

PROBLEM DESCRIPTION

After updating to Plesk Obsidian 18.0.47, scheduled backups fail.

STEPS TO REPRODUCE

When the following values in scheduled backups are ticked, an error is returned and the scheduled backup does not run:
  • Exclude log files
  • Exclude specific files from the backup (provide a path)

ACTUAL RESULT

Backups fail with email notification:

Code: 
Server
Plesk entry point: https://yourservername:8443/

The following errors occurred during the scheduled backup process:

can't concat str to bytes

EXPECTED RESULT

Scheduled backups should complete, even when excluding log files and excluding specific files from backup are checked

ANY ADDITIONAL INFORMATION

(DID NOT ANSWER QUESTION)

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug
 
The bug is confirmed and the Plesk developers are working on a solution for this issue.
For now, as a workaround, you may consider creating backups without excluded files.
 
Last edited:
another bug in 18.0.47, unable to login in RoundCube, cause $config['auto_create_user'] = false; was added in conf and must be true.

Strange that is only in two servers for me, not for others, at least it came with 18.0.47.
 
Gjimi said:
another bug in 18.0.47, unable to login in RoundCube, cause $config['auto_create_user'] = false; was added in conf and must be true.

Strange that is only in two servers for me, not for others, at least it came with 18.0.47.
Click to expand...

Please create a new bug report if you think this is a bug.
 
18.0.47 Update 1 fixed the issue with the excluded files:
Creation of a domain backup no longer fails when the “Exclude log files” or “Exclude specific files from the backup” options are enabled. (PPPM-13733)
Click to expand...

Michael Gabriel if this update doesn't fix your issue, please contact Plesk Support:

support.plesk.com

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...
support.plesk.com support.plesk.com
 
Fixed in 18.0.47 #1
Creation of a domain backup no longer fails when the “Exclude log files” or “Exclude specific files from the backup” options are enabled. (PPPM-13733)
 
New minor update (#2) published that should finally fix the backup issue:
Creation of a remote backup with the enabled “Create a multivolume backup, volume size (MB)” option no longer results in the “Error: The backup process failed: expected str, bytes or os.PathLike object, not int” error. (PPPM-13739)
 
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