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Bug?

Discussion in 'Plesk 11.x for Linux' started by carlosalfpar, Jan 11, 2013.

  1. carlosalfpar

    carlosalfpar New Pleskian

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    I have Plesk 11 and I just have installed a new shop with prestashop and get an error 500 when trying to access the main page and the admin area.

    Any idea to solve it?

    Thank you.
     
  2. DaveKay

    DaveKay Regular Pleskian

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    Try looking at the subscriptions error logs and post any relevant errors.

    Subscription > Websites & Domains > Advanced Operations > Logs > error_log

    The reason for the 500 error should be listed in that file.

    EDIT: Google is also your friend! It may also be worth posting any errors in the PrestaShop forums as people over there are likely to know the software better!
     
    Last edited: Jan 12, 2013
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