Question can change admin password with line command but can't connect ?

[Alex Garcia]

Server operating system version

CentOS Linux 7.9.2009

Plesk version and microupdate number

18.0.50 Obsidian

Hi,
I can change my admin password in SSH

#plesk bin admin --set-password -passwd "new password" -encrypted-password
The Plesk administrator's password was successfully updated.

but it's not validated when I try to connect with web UI

Root connection is ok in SSH or web UI

It's also impossible to change with admin change password panel
old admin password is not recognized even it's changed in SSH

Any idea ?

 

[Peter Debik]

but it's not validated when I try to connect with web UI

Try to disable auto-complete/autofill or password manager functions of the browser. I've often heard that these overwrite user input in form fields so that you have entered it correctly, but the browser has traded it against what it has stored.

 

[FISHeR]

Hi. We could not reproduce this problem.

If your problem still occurs, please contact support. Then we can investigate your problem on your server.

 

[trialotto]

@Alex Garcia

I am curious, since I have the intuition that one parameter in the command is creating the issue.

Could you be so kind as to rerun the command without the -encrypted-password option?

In short, please run the command : plesk bin admin --set-password -passwd "new password"

That should work fine.

Kind regards.....