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Can not Create New Website

Discussion in 'Plesk for Windows - 8.x and Older' started by bluetear, Jan 29, 2008.

  1. bluetear

    bluetear Guest

    Dear all,
    I'm using PLESK 8.2 when I try to create new website.. and it always have the Error message

    "Error: Unable to update hosting preferences: Unable to create system user: Unable to get the user (wintest) home: (2221) The user name could not be found."

    anyone could find out the solution for me, please.?

    Thank you in advance..

  2. bluetear

    bluetear Guest

    ๊ummm.. Now I'm trying to repair it.

    After trying to Repair it....., it doesn't solve the problem.
  3. sergius

    sergius Golden Pleskian

    Nov 6, 2005
    Likes Received:
    Hello bluetear,

    Could you please send me private message with address and credentials for RDP access to your problem server?
    We need look at the issue on site.
  4. bluetear

    bluetear Guest


    The problem suddenly disappear without doing nothing.., I will wait and will inform again if hte problem occur...

    Thank you
  5. DmitryT

    DmitryT Guest

    Just for future - such problems are usually caused by absence of system accounts. So you need to re-create them meanually: compmgmt.msc > Users and Groups > Add New User > wintest, and most probably IUSR_wintest as well. Then reconfigure problem domain in IIS:

    %plesk_bin%\websrvmng.exe --reconfigure-vhost --vhost-name=domain.com

    and problem dissapears.