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TolgaK
Guest
---------------------------------------------------------------
Parallels Plesk, 10.0.1, Debian 5.0, x86_64
PROBLEM DESCRIPTION AND STEPS TO REPRODUCE:
I was just moved from 8.6 to 10.0.0.1 a few days ago.
One of my domains were working good until yesterday. today we can not login to mailboxes. everything seems good in plesk, since click its username. in username section, plesk says there is no user exists.
i tried to restore domain from previously working backup but nothing changed.
then i tried to delete & re-create mail address that in trouble. Plesk returned error and donot delete mail address.
in meantime, i can succesfully created a new mail on the server. new mail address is working fine.
after than i tried to delete domain from console with
/opt/psa/bin/domain -r domain.com
it returned this error
*** glibc detected *** /opt/psa/admin/bin/mailmng: free(): invalid pointer: 0x0000000002114f11 ***
======= Backtrace: =========
/lib/libc.so.6[0x7f80c29259a8]
/lib/libc.so.6(cfree+0x76)[0x7f80c2927ab6]
/opt/psa/admin/bin/mailmng[0x43d040]
/opt/psa/admin/bin/mailmng[0x41c537]
/opt/psa/admin/bin/mailmng[0x41d4c4]
/opt/psa/admin/bin/mailmng[0x40af20]
/lib/libc.so.6(__libc_start_main+0xe6)[0x7f80c28d01a6]
/opt/psa/admin/bin/mailmng(_ZNSt8ios_base4InitD1Ev+0x49)[0x4080e9]
======= Memory map: ========
00400000-00459000 r-xp 00000000 ca:01 2116836 /opt/psa/admin/sbin/mailmng
00659000-0065b000 rw-p 00059000 ca:01 2116836 /opt/psa/admin/sbin/mailmng
0065b000-0068d000 rw-p 00000000 00:00 0
0210d000-0212e000 rw-p 00000000 00:00 0 [heap]
40636000-40637000 ---p 00000000 00:00 0
40637000-40e37000 rw-p 00000000 00:00 0
41767000-41768000 ---p 00000000 00:00 0
41768000-41f68000 rw-p 00000000 00:00 0
7f80bc000000-7f80bc021000 rw-p 00000000 00:00 0
7f80bc021000-7f80c0000000 ---p 00000000 00:00 0
7f80c180c000-7f80c1816000 r-xp 00000000 ca:01 5865649 /lib/libnss_files-2.7.so
7f80c1816000-7f80c1a16000 ---p 0000a000 ca:01 5865649 /lib/libnss_files-2.7.so
7f80c1a16000-7f80c1a18000 rw-p 0000a000 ca:01 5865649 /lib/libnss_files-2.7.so
7f80c1a18000-7f80c1a21000 r-xp 00000000 ca:01 5865651 /lib/libnss_nis-2.7.so
7f80c1a21000-7f80c1c21000 ---p 00009000 ca:01 5865651 /lib/libnss_nis-2.7.so
7f80c1c21000-7f80c1c23000 rw-p 00009000 ca:01 5865651 /lib/libnss_nis-2.7.so
7f80c1c23000-7f80c1c2a000 r-xp 00000000 ca:01 5865647 /lib/libnss_compat-2.7.so
7f80c1c2a000-7f80c1e29000 ---p 00007000 ca:01 5865647 /lib/libnss_compat-2.7.so
7f80c1e29000-7f80c1e2b000 rw-p 00006000 ca:01 5865647 /lib/libnss_compat-2.7.so
7f80c1e2b000-7f80c1e41000 r-xp 00000000 ca:01 624711 /usr/lib/libz.so.1.2.3.3
7f80c1e41000-7f80c2041000 ---p 00016000 ca:01 624711 /usr/lib/libz.so.1.2.3.3
7f80c2041000-7f80c2042000 rw-p 00016000 ca:01 624711 /usr/lib/libz.so.1.2.3.3
7f80c2042000-7f80c2057000 r-xp 00000000 ca:01 5865646 /lib/libnsl-2.7.so
7f80c2057000-7f80c2256000 ---p 00015000 ca:01 5865646 /lib/libnsl-2.7.so
7f80c2256000-7f80c2258000 rw-p 00014000 ca:01 5865646 /lib/libnsl-2.7.so
7f80c2258000-7f80c225a000 rw-p 00000000 00:00 0
7f80c225a000-7f80c225c000 r-xp 00000000 ca:01 5865636 /lib/libdl-2.7.so
7f80c225c000-7f80c245c000 ---p 00002000 ca:01 5865636 /lib/libdl-2.7.so
7f80c245c000-7f80c245e000 rw-p 00002000 ca:01 5865636 /lib/libdl-2.7.so
7f80c245e000-7f80c2466000 r-xp 00000000 ca:01 5865633 /lib/libcrypt-2.7.so
7f80c2466000-7f80c2666000 ---p 00008000 ca:01 5865633 /lib/libcrypt-2.7.so
7f80c2666000-7f80c2668000 rw-p 00008000 ca:01 5865633 /lib/libcrypt-2.7.so
7f80c2668000-7f80c2696000 rw-p 00000000 00:00 0
7f80c2696000-7f80c26ac000 r-xp 00000000 ca:01 5865659 /lib/libpthread-2.7.so
7f80c26ac000-7f80c28ac000 ---p 00016000 ca:01 5865659 /lib/libpthread-2.7.so
7f80c28ac000-7f80c28ae000 rw-p 00016000 ca:01 5865659 /lib/libpthread-2.7.so
7f80c28ae000-7f80c28b2000 rw-p 00000000 00:00 0
7f80c28b2000-7f80c29fc000 r-xp 00000000 ca:01 5865626 /lib/libc-2.7.so
7f80c29fc000-7f80c2bfb000 ---p 0014a000 ca:01 5865626 /lib/libc-2.7.so
7f80c2bfb000-7f80c2bfe000 r--p 00149000 ca:01 5865626 /lib/libc-2.7.so
7f80c2bfe000-7f80c2c00000 rw-p 0014c000 ca:01 5865626 /lib/libc-2.7.so
7f80c2c00000-7f80c2c05000 rw-p 00000000 00:00 0
7f80c2c05000-7f80c2c1b000 r-xp 00000000 ca:01 5865639 /lib/libgcc_s.so.1
7f80c2c1b000-7f80c2e1b000 ---p 00016000 ca:01 5865639 /lib/libgcc_s.so.1
7f80c2e1b000-7f80c2e1c000 rw-p 00016000 ca:01 5865639 /lib/libgcc_s.so.1
7f80c2e1c000-7f80c2e9e000 r-xp 00000000 ca:01 5865642 /lib/libm-2.7.so
7f80c2e9e000-7f80c309d000 ---p 00082000 ca:01 5865642 /lib/libm-2.7.so
7f80c309d000-7f80c309f000 rw-p 00081000 ca:01 5865642 /lib/libm-2.7.so
7f80c309f000-7f80c3190000 r-xp 00000000 ca:01 624681 /usr/lib/libstdc++.so.6.0.10
7f80c3190000-7f80c338f000 ---p 000f1000 ca:01 624681 /usr/lib/libstdc++.so.6.0.10
7f80c338f000-7f80c3395000 r--p 000f0000 ca:01 624681 /usr/lib/libstdc++.so.6.0.10
7f80c3395000-7f80c3398000 rw-p 000f6000 ca:01 624681 /usr/lib/libstdc++.so.6.0.10
7f80c3398000-7f80c33ab000 rw-p 00000000 00:00 0
7f80c33ab000-7f80c351c000 r-xp 00000000 ca:01 624579 /usr/lib/libcrypto.so.0.9.8
7f80c351c000-7f80c371c000 ---p 00171000 ca:01 624579 /usr/lib/libcrypto.so.0.9.8
7f80c371c000-7f80c3742000 rw-p 00171000 ca:01 624579 /usr/lib/libcrypto.so.0.9.8
7f80c3742000-7f80c3746000 rw-p 00000000 00:00 0
7f80c3746000-7f80c3905000 r-xp 00000000 ca:01 624649 /usr/lib/libmysqlclient.so.15.0.0
7f80c3905000-7f80c3b05000 ---p 001bf000 ca:01 624649 /usr/lib/libmysqlclient.so.15.0.0
7f80c3b05000-7f80c3b50000 rw-p 001bf000 ca:01 624649 /usr/lib/libmysqlclient.so.15.0.0
7f80c3b50000-7f80c3b51000 rw-p 00000000 00:00 0
7f80c3b51000-7f80c3bc5000 r-xp 00000000 ca:01 624678 /usr/lib/libsqlite3.so.0.8.6
7f80c3bc5000-7f80c3dc5000 ---p 00074000 ca:01 624678 /usr/lib/libsqlite3.so.0.8.6
7f80c3dc5000-7f80c3dc7000 rw-p 00074000 ca:01 624678 /usr/lib/libsqlite3.so.0.8.6
7f80c3dc7000-7f80c3df8000 r-xp 00000000 ca:01 624627 /usr/lib/libidn.so.11.5.37
7f80c3df8000-7f80c3ff8000 ---p 00031000 ca:01 624627 /usr/lib/libidn.so.11.5.37
7f80c3ff8000-7f80c3ff9000 rw-p 00031000 ca:01 624627 /usr/lib/libidn.so.11.5.37
7f80c3ff9000-7f80c4015000 r-xp 00000000 ca:01 5865618 /lib/ld-2.7.so
7f80c4202000-7f80c4208000 rw-p 00000000 00:00 0
7f80c420e000-7f80c4214000 rw-p 00000000 00:00 0
7f80c4214000-7f80c4216000 rw-p 0001b000 ca:01 5865618 /lib/ld-2.7.somailmng failed: Empty error message from utility.
PHP Warning: Releasing semaphore 13 in request cleanup
ACTUAL RESULT
User can not logins to their mailboxes, domain or mail belongs to domain does not deleted from server. Problem is happened on a few domain, it is not a serverwide problem.
EXPECTED RESULT
--------------------------------------------------------------
Parallels Plesk, 10.0.1, Debian 5.0, x86_64
PROBLEM DESCRIPTION AND STEPS TO REPRODUCE:
I was just moved from 8.6 to 10.0.0.1 a few days ago.
One of my domains were working good until yesterday. today we can not login to mailboxes. everything seems good in plesk, since click its username. in username section, plesk says there is no user exists.
i tried to restore domain from previously working backup but nothing changed.
then i tried to delete & re-create mail address that in trouble. Plesk returned error and donot delete mail address.
in meantime, i can succesfully created a new mail on the server. new mail address is working fine.
after than i tried to delete domain from console with
/opt/psa/bin/domain -r domain.com
it returned this error
*** glibc detected *** /opt/psa/admin/bin/mailmng: free(): invalid pointer: 0x0000000002114f11 ***
======= Backtrace: =========
/lib/libc.so.6[0x7f80c29259a8]
/lib/libc.so.6(cfree+0x76)[0x7f80c2927ab6]
/opt/psa/admin/bin/mailmng[0x43d040]
/opt/psa/admin/bin/mailmng[0x41c537]
/opt/psa/admin/bin/mailmng[0x41d4c4]
/opt/psa/admin/bin/mailmng[0x40af20]
/lib/libc.so.6(__libc_start_main+0xe6)[0x7f80c28d01a6]
/opt/psa/admin/bin/mailmng(_ZNSt8ios_base4InitD1Ev+0x49)[0x4080e9]
======= Memory map: ========
00400000-00459000 r-xp 00000000 ca:01 2116836 /opt/psa/admin/sbin/mailmng
00659000-0065b000 rw-p 00059000 ca:01 2116836 /opt/psa/admin/sbin/mailmng
0065b000-0068d000 rw-p 00000000 00:00 0
0210d000-0212e000 rw-p 00000000 00:00 0 [heap]
40636000-40637000 ---p 00000000 00:00 0
40637000-40e37000 rw-p 00000000 00:00 0
41767000-41768000 ---p 00000000 00:00 0
41768000-41f68000 rw-p 00000000 00:00 0
7f80bc000000-7f80bc021000 rw-p 00000000 00:00 0
7f80bc021000-7f80c0000000 ---p 00000000 00:00 0
7f80c180c000-7f80c1816000 r-xp 00000000 ca:01 5865649 /lib/libnss_files-2.7.so
7f80c1816000-7f80c1a16000 ---p 0000a000 ca:01 5865649 /lib/libnss_files-2.7.so
7f80c1a16000-7f80c1a18000 rw-p 0000a000 ca:01 5865649 /lib/libnss_files-2.7.so
7f80c1a18000-7f80c1a21000 r-xp 00000000 ca:01 5865651 /lib/libnss_nis-2.7.so
7f80c1a21000-7f80c1c21000 ---p 00009000 ca:01 5865651 /lib/libnss_nis-2.7.so
7f80c1c21000-7f80c1c23000 rw-p 00009000 ca:01 5865651 /lib/libnss_nis-2.7.so
7f80c1c23000-7f80c1c2a000 r-xp 00000000 ca:01 5865647 /lib/libnss_compat-2.7.so
7f80c1c2a000-7f80c1e29000 ---p 00007000 ca:01 5865647 /lib/libnss_compat-2.7.so
7f80c1e29000-7f80c1e2b000 rw-p 00006000 ca:01 5865647 /lib/libnss_compat-2.7.so
7f80c1e2b000-7f80c1e41000 r-xp 00000000 ca:01 624711 /usr/lib/libz.so.1.2.3.3
7f80c1e41000-7f80c2041000 ---p 00016000 ca:01 624711 /usr/lib/libz.so.1.2.3.3
7f80c2041000-7f80c2042000 rw-p 00016000 ca:01 624711 /usr/lib/libz.so.1.2.3.3
7f80c2042000-7f80c2057000 r-xp 00000000 ca:01 5865646 /lib/libnsl-2.7.so
7f80c2057000-7f80c2256000 ---p 00015000 ca:01 5865646 /lib/libnsl-2.7.so
7f80c2256000-7f80c2258000 rw-p 00014000 ca:01 5865646 /lib/libnsl-2.7.so
7f80c2258000-7f80c225a000 rw-p 00000000 00:00 0
7f80c225a000-7f80c225c000 r-xp 00000000 ca:01 5865636 /lib/libdl-2.7.so
7f80c225c000-7f80c245c000 ---p 00002000 ca:01 5865636 /lib/libdl-2.7.so
7f80c245c000-7f80c245e000 rw-p 00002000 ca:01 5865636 /lib/libdl-2.7.so
7f80c245e000-7f80c2466000 r-xp 00000000 ca:01 5865633 /lib/libcrypt-2.7.so
7f80c2466000-7f80c2666000 ---p 00008000 ca:01 5865633 /lib/libcrypt-2.7.so
7f80c2666000-7f80c2668000 rw-p 00008000 ca:01 5865633 /lib/libcrypt-2.7.so
7f80c2668000-7f80c2696000 rw-p 00000000 00:00 0
7f80c2696000-7f80c26ac000 r-xp 00000000 ca:01 5865659 /lib/libpthread-2.7.so
7f80c26ac000-7f80c28ac000 ---p 00016000 ca:01 5865659 /lib/libpthread-2.7.so
7f80c28ac000-7f80c28ae000 rw-p 00016000 ca:01 5865659 /lib/libpthread-2.7.so
7f80c28ae000-7f80c28b2000 rw-p 00000000 00:00 0
7f80c28b2000-7f80c29fc000 r-xp 00000000 ca:01 5865626 /lib/libc-2.7.so
7f80c29fc000-7f80c2bfb000 ---p 0014a000 ca:01 5865626 /lib/libc-2.7.so
7f80c2bfb000-7f80c2bfe000 r--p 00149000 ca:01 5865626 /lib/libc-2.7.so
7f80c2bfe000-7f80c2c00000 rw-p 0014c000 ca:01 5865626 /lib/libc-2.7.so
7f80c2c00000-7f80c2c05000 rw-p 00000000 00:00 0
7f80c2c05000-7f80c2c1b000 r-xp 00000000 ca:01 5865639 /lib/libgcc_s.so.1
7f80c2c1b000-7f80c2e1b000 ---p 00016000 ca:01 5865639 /lib/libgcc_s.so.1
7f80c2e1b000-7f80c2e1c000 rw-p 00016000 ca:01 5865639 /lib/libgcc_s.so.1
7f80c2e1c000-7f80c2e9e000 r-xp 00000000 ca:01 5865642 /lib/libm-2.7.so
7f80c2e9e000-7f80c309d000 ---p 00082000 ca:01 5865642 /lib/libm-2.7.so
7f80c309d000-7f80c309f000 rw-p 00081000 ca:01 5865642 /lib/libm-2.7.so
7f80c309f000-7f80c3190000 r-xp 00000000 ca:01 624681 /usr/lib/libstdc++.so.6.0.10
7f80c3190000-7f80c338f000 ---p 000f1000 ca:01 624681 /usr/lib/libstdc++.so.6.0.10
7f80c338f000-7f80c3395000 r--p 000f0000 ca:01 624681 /usr/lib/libstdc++.so.6.0.10
7f80c3395000-7f80c3398000 rw-p 000f6000 ca:01 624681 /usr/lib/libstdc++.so.6.0.10
7f80c3398000-7f80c33ab000 rw-p 00000000 00:00 0
7f80c33ab000-7f80c351c000 r-xp 00000000 ca:01 624579 /usr/lib/libcrypto.so.0.9.8
7f80c351c000-7f80c371c000 ---p 00171000 ca:01 624579 /usr/lib/libcrypto.so.0.9.8
7f80c371c000-7f80c3742000 rw-p 00171000 ca:01 624579 /usr/lib/libcrypto.so.0.9.8
7f80c3742000-7f80c3746000 rw-p 00000000 00:00 0
7f80c3746000-7f80c3905000 r-xp 00000000 ca:01 624649 /usr/lib/libmysqlclient.so.15.0.0
7f80c3905000-7f80c3b05000 ---p 001bf000 ca:01 624649 /usr/lib/libmysqlclient.so.15.0.0
7f80c3b05000-7f80c3b50000 rw-p 001bf000 ca:01 624649 /usr/lib/libmysqlclient.so.15.0.0
7f80c3b50000-7f80c3b51000 rw-p 00000000 00:00 0
7f80c3b51000-7f80c3bc5000 r-xp 00000000 ca:01 624678 /usr/lib/libsqlite3.so.0.8.6
7f80c3bc5000-7f80c3dc5000 ---p 00074000 ca:01 624678 /usr/lib/libsqlite3.so.0.8.6
7f80c3dc5000-7f80c3dc7000 rw-p 00074000 ca:01 624678 /usr/lib/libsqlite3.so.0.8.6
7f80c3dc7000-7f80c3df8000 r-xp 00000000 ca:01 624627 /usr/lib/libidn.so.11.5.37
7f80c3df8000-7f80c3ff8000 ---p 00031000 ca:01 624627 /usr/lib/libidn.so.11.5.37
7f80c3ff8000-7f80c3ff9000 rw-p 00031000 ca:01 624627 /usr/lib/libidn.so.11.5.37
7f80c3ff9000-7f80c4015000 r-xp 00000000 ca:01 5865618 /lib/ld-2.7.so
7f80c4202000-7f80c4208000 rw-p 00000000 00:00 0
7f80c420e000-7f80c4214000 rw-p 00000000 00:00 0
7f80c4214000-7f80c4216000 rw-p 0001b000 ca:01 5865618 /lib/ld-2.7.somailmng failed: Empty error message from utility.
PHP Warning: Releasing semaphore 13 in request cleanup
ACTUAL RESULT
User can not logins to their mailboxes, domain or mail belongs to domain does not deleted from server. Problem is happened on a few domain, it is not a serverwide problem.
EXPECTED RESULT
--------------------------------------------------------------
Last edited by a moderator:
