Resolved Can not open Plesk panel from a special IP and how to solve it?

[mohsen_rem23]

I have a Plesk panel and that installed on an Ubuntu server. from last week I can not open the Plesk panel, website and webmail from a specific client IP. When I change my client IP every things work well.
The Firewall on Ubuntu is off and also I enabled and added a trust rule from client IP, but it doesn't work. How can I find the problem and solve it?

 

[Sebo]

Hi,

maybe you are blocked by Fail2ban.
You can check if your IP is banned like this:

$ plesk bin ip_ban --banned

If it is banned use the following command to unban your IP:

$ plesk bin ip_ban --unban XXX.XXX.XXX.XXX,plesk-panel

You can add a trusted IP for Fail2ban like this to prevent of being blocked:

$ plesk bin ip_ban --add-trusted XXX.XXX.XXX.XXX

Hope that helps
Sebo

 

[mohsen_rem23]

Hi,

maybe you are blocked by Fail2ban.
You can check if your IP is banned like this:

$ plesk bin ip_ban --banned

If it is banned use the following command to unban your IP:

$ plesk bin ip_ban --unban XXX.XXX.XXX.XXX,plesk-panel

You can add a trusted IP for Fail2ban like this to prevent of being blocked:

$ plesk bin ip_ban --add-trusted XXX.XXX.XXX.XXX

Hope that helps
Sebo

Thanksö my problem solved.