• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Resolved Can`t delete subscriptions

SpAcEDeViL

Basic Pleskian
Hy,

i cannot remove a sub over the panel or shell...

over the panel i become a timeout after many minutes...

when i use "/usr/local/psa/bin/subscription -r domain.de"
it runs now over 1 hour... and nothing happend....

Did anybody know why it is so?
I delete the files in httpdocs manually before, to not risk a timeout on sub del.
 
Try to run in the other console command

# plesk log --all

and try to find a reason in logs.
 
Code:
Jun 13 15:44:17 km3**** check-quota filter[12994]: read(fd=0) failed. Bad file descriptor: 9
Jun 13 15:44:17 km3**** plesk sendmail[12993]: handlers_stderr: SKIP
Jun 13 15:44:17 km3**** plesk sendmail[12993]: SKIP during call 'check-quota' handler
Jun 13 15:44:17 km3**** postfix/pickup[7408]: F2B541A****: uid=0 from=<root>
Jun 13 15:44:17 km3**** postfix/cleanup[12999]: F2B541A****: message-id=<********>
Jun 13 15:44:18 km3**** postfix/qmgr[971]: F2B541A****: from=<*******>, size=783, nrcpt=1 (queue active)
Jun 13 15:44:18 km3**** postfix/smtp[13001]: certificate verification failed for .........
Jun 13 15:44:19 km3**** postfix/smtp[13001]: F2B541A.....
Jun 13 15:44:19 km3**** postfix/qmgr[971]: F2B541A.........: removed

Thats all, whats happend when i click delete.
Next Logs is Connection, Logout from imapd
 
Code:
==> /usr/local/psa/admin/logs/panel.log <==
ERROR  Errors in jail 'apache-tcpwrapper'. Skipping...<br />
ERROR:f2bmng:Failed to start fail2ban service<br />
<br><a href='?metaId=5aa69***************fc29e03fc0&messageId=3b80b7**************ce637bd649&file=Agent.php&line=243&type=PleskUtilException&message=fbmng+failed%3A+ERROR++Found+no+accessible+config+files+for+%22filter.d%2Fapache-tcpwrapper%22+under+%2Fetc%2Ffailban%0AERROR++No+section%3A+%0AERROR++No+section%3A+%0AERROR++Unable+to+read+the+filter%0AERROR++Errors+in+jail+.+Skipping...%0AERROR%3Afbmng%3AFailed+to+start+failban+service' target='_blank'>Search for related Knowledge Base articles</a>
[2016-05-16 03:41:56] ERR [panel] Task failed: id=1379, pid=28021, type=aps-cache, error=Couldn't resolve host 'catalog.marketplace.parallels.com'
[2016-05-27 03:42:23] ERR [panel] Task failed: id=1401, pid=13227, type=aps-cache, error=connect() timed out!
[2016-05-28 03:42:02] ERR [panel] Task failed: id=1403, pid=24866, type=aps-cache, error=connect() timed out!
[2016-06-14 14:42:04] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/f2bmng' '--get-jails-list'] with exit code [1]
[2016-06-14 14:42:04] ERR [1] '/usr/local/psa/admin/bin/f2bmng' '--get-jails-list' failed with code 1.

stdout:


stderr:
ERROR:f2bmng:No option 'enabled' in section: 'ssh-iptables'

[2016-06-14 14:43:04] ERR [1] hosting update is failed: f2bmng failed: ERROR:f2bmng:No option 'enabled' in section: 'ssh-iptables'

[2016-06-14 14:44:06] ERR [1] Unable to delete physical hosting
[2016-06-14 14:45:07] ERR [panel] hosting update is failed: f2bmng failed: ERROR:f2bmng:No option 'enabled' in section: 'ssh-iptables'<br />
<br><a href='?metaId=c3ad7df62***************1ecf0f7&messageId=c5465d5******************8582&file=Apache.php&line=354&type=PleskFatalException&version=12.5.30&message=hosting+update+is+failed%3A+fbmng+failed%3A+ERROR%3Afbmng%3ANo+option++in+section%3A' target='_blank'>Search for related Knowledge Base articles</a>
[2016-06-14 14:45:59] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/f2bmng' '--get-jails-list'] with exit code [1]
[2016-06-14 14:45:59] ERR [1] '/usr/local/psa/admin/bin/f2bmng' '--get-jails-list' failed with code 1.

stdout:


stderr:
ERROR:f2bmng:No option 'enabled' in section: 'ssh-iptables'
 
ok, i open /etc/fail2ban/jail.local

and search for the broken entry "ssh-iptables", and add "enabled = false"

Now it works.
 
Back
Top