Cannot access control panel

[boardy]

Hi there,

I have been trying for the last 4 days to figure out what is going on with this but can't for the life of me get it working. I have a few Windows and Linux dedicated servers, and I'm wanting to get rid of the Windows boxes and switch to Linux, I've put some RHEL4 servers in to replace the Windows boxes and want to put Plesk on, but I've tried 8.2.0 and now I've tried 8.1.1 and neither will allow me access to the control panel.

Everytime I attempt to access the https://88.208.236.19:8443 URL for the box it doesn't return anything but when I don't use the port number, it will show the certificate.

The server IP's are -

88.208.236.18
88.208.236.19

I have attempted to run the reconfigurator with no joy also.

I have a FC4 server running and it works fine on that, I didn't set that one up though.

I am getting the following log from /usr/local/psa/var/logs/httpds_error_log

[root@server /]# less /usr/local/psa/admin/logs/httpsd_error_log
Processing config directory: /usr/local/psa/admin/conf/httpsd.*.include
[Fri Jul 20 16:40:15 2007] [notice] Apache/1.3.33 (Unix) mod_ssl/2.8.22 OpenSSL/0.9.7a PHP/5.0.5 configured -- resuming normal operations
[Fri Jul 20 16:40:15 2007] [notice] Accept mutex: sysvsem (Default: sysvsem)
General verification failed
General verification failed
General verification failed
Key update performed at Fri Jul 20 16:40:16 2007
result: Permanent error
Server response: License key must be ordered first
Error: PRODUCT_ROOT_D not defined
Error: PRODUCT_ROOT_D not defined

Can anyone help me with this please? I really need to get this server live before next Friday on either 8.1.1 or 8.2.0

The server is hosted by Fasthosts and I had to remove a lot of the rubbish they put on before installing Plesk.

Thanks
Adam

 

[Amin Taheri]

if I read that right I think its complaining that it doesnt have a valid license?