Cannot activate site builder License

[KuvenA]

Hi,

Having some trouble with activating site builder License.

Running RHEL6 and Plesk 10.3.0.
We have site builder installed and we got 100 site builder licenses with Plesk purchase. But we needed more so we have purchased a another 100 site builder licenses.

But I have a problem activating the site builder license.

I have followed the instructions on the link below. But I was not successfull because I do not seem to have the site builder admin panel..

ftp://download1.parallels.net/SiteB...ting_upgrading_and_restoring_your_license.htm

If I check I do have relevant site builder packes installed.

[root@cyborg ~]# rpm -qa | grep sitebuilder
pp-sitebuilder-default-templates-10.3.0-35814.11063001.noarch
pp-sitebuilder-10.3.0-35814.11063001.noarch
pp-sitebuilder-skins-10.3.0-35814.11063001.noarch

I also found some info on the forum about using the sb_config command but it does not look like it is installed.

Does the admin panel need to be configured somewhere? I could find anything about setting up the admin panel.

 

[leoauza]

hello,

i have the same problem. sb_config is not on the server

 

[leoauza]

The comand rpm -qa | grep sitebuilder says:
pp-sitebuilder-default-templates-11.5.10-42107.13120413.noarch
pp-sitebuilder-skins-11.5.10-42107.13120413.noarch
pp-sitebuilder-11.5.10-42107.13120413.noarch


find /usr -name 'sb_config'

does not return any result


How I can do?