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I've been having major issues adding a new customer to plesk. It seems to go wrong when adding the domain to the customer.
First of all, I can create a customer without problems when I uncheck 'Create subscription for the customer'. But when I just leave it checked and fill in the prerequisites for the subscriptiondomain I get the error:
The same error pops up when I try to add the subscription after adding the customer, but in this case the supsciption does get created, however it gets a warning icon next to it with the tooltip (and the same warning as above):
I did see that information gets added to the hosting table in the psa database but the nothing gets created in the the sys_users database. The sys_user_id in the respecting hosting table record doesn't exists in sys_users either.
I've tried to reconfigure all domains through commandline and plesk but that doesn't help.
I've checked the php.ini files in plesk under Tools & Settings -> PHP Settings -> php.ini for errors but I can't find anything strange.
I've also removed all additional directives from every domain in php settings since that seemed to be suggested.
I've also just updated plesk, I'm not sure since when this problem has started but it's about a week or 2 ago.
Can anyone guide me futher? Thanks!
First of all, I can create a customer without problems when I uncheck 'Create subscription for the customer'. But when I just leave it checked and fill in the prerequisites for the subscriptiondomain I get the error:
Error: phpinimng failed: Cannot parse php.ini: (, PhpIniSyntaxError('[:11] Invalid configuration line. Are there excessive leading spaces?',))
The same error pops up when I try to add the subscription after adding the customer, but in this case the supsciption does get created, however it gets a warning icon next to it with the tooltip (and the same warning as above):
Web server configuration for the subscription's domains may be inconsistent. Please fix errors in templates of Apache configuration and retry generating the configuration file.
I did see that information gets added to the hosting table in the psa database but the nothing gets created in the the sys_users database. The sys_user_id in the respecting hosting table record doesn't exists in sys_users either.
I've tried to reconfigure all domains through commandline and plesk but that doesn't help.
I've checked the php.ini files in plesk under Tools & Settings -> PHP Settings -> php.ini for errors but I can't find anything strange.
I've also removed all additional directives from every domain in php settings since that seemed to be suggested.
I've also just updated plesk, I'm not sure since when this problem has started but it's about a week or 2 ago.
Can anyone guide me futher? Thanks!
