There are some email IDs on one of the domains on our Plesk server that simply WILL NOT allow us to change the password whatsoever and we can't log in to these accounts at all. Is this a known bug? Is the only solution to delete the email ID and recreate it? If so, is there any way to retrieve these emails without knowing the password? This is URGENT as I have a client upset who can't get to some of their email boxes... any ideas?