Resolved Cannot connect to the task manager (plesk-task-manager service might not be running): No such file or directory

[tranthanhchuong.dev]

I can not add new a subdomain on plesk UI
Here my service status

command: systemctl status plesk-task-manager.service
● plesk-task-manager.service - Plesk Task Manager Service
Loaded: loaded (/lib/systemd/system/plesk-task-manager.service; enabled; vendor preset: enabled)
Drop-In: /lib/systemd/system/plesk-task-manager.service.d
└─respawn.conf
Active: activating (auto-restart) (Result: exit-code) since Wed 2021-12-29 04:23:58 UTC; 552ms ago
Process: 21281 ExecStart=/usr/lib/plesk-task-manager --config /opt/psa/admin/conf/task-manager.yml --data /var/lib/plesk/task-manager (code=exited, status=1/FAILURE)
Main PID: 21281 (code=exited, status=1/FAILURE)

plesk-task-manager.service: Main process exited, code=exited, status=1/FAILURE
plesk-task-manager.service: Failed with result 'exit-code'.

 

[IgorG]

Unable to create subdomain in Plesk: plesk-task-manager service might not be running

Applicable to: Plesk for Linux Symptoms If you received a ticket bout this issue, notify developers at #fc-task-manager slack channel Unable to create subdomain in Plesk: Domain sub.example....

support.plesk.com

 

[tranthanhchuong.dev]

Unable to create subdomain in Plesk: plesk-task-manager service might not be running

Applicable to: Plesk for Linux Symptoms If you received a ticket bout this issue, notify developers at #fc-task-manager slack channel Unable to create subdomain in Plesk: Domain sub.example....

support.plesk.com

It's not working, I found all solutions . My Log service is unlike with this resolution

 

[crossini]

i have same problem, you have solved?

 

[arcturusarchie]

I have the same problem, the error not just in that. In my case the error appeared when trying to starting cgroups.

Nothing happened when I try to start the task-manager

 

[Nik G]

@crossini ,
in your case looks like something wrong with db.
is command

plesk db

works for you ?


@tranthanhchuong.dev , @arcturusarchie , did you try

plesk repair installation

or re-install package plesk-task-manager
?

 

[arcturusarchie]

Yep,

1. Plesk DB is working.
2. It doesn't fix it.
3. How to reinstall plesk-task-manager package?

 

[arcturusarchie]

I solve my problem :

1. Check your plesk-task-manager error with:

journalctl -u plesk-task-manager.service | less

In my case, it because of the ownership of the log file is changing (probably deleted by me). It shows:

Oct 12 10:14:25 sg01.infinix.co.id plesk-task-manager[976457]: 2022/10/12 10:14:25 Cannot open '/var/log/plesk/task-manager.log' log for writing: open /var/log/plesk/task-manager.log: permission denied

2. I check for the said file for ownership and permission :

# ls -lash /var/log/plesk | grep task-manager.log
   0 -rw-r--r--  1 root   root      0 Oct  9 02:13 task-manager.log

3. Fix the file ownership by setting psaadm : psaadm as the owner and group for the task-manager.log file with the command below:

chown psaadm:psaadm /var/log/plesk/task-manager.log

4. Don't forget to enable and restart the plesk-task-manager service just to be sure:

systemctl enable plesk-task-manager && systemctl start plesk-task-manager

5. Check your plesk-task-manager, it should be running (I hope):

# systemctl status plesk-task-manager.service
● plesk-task-manager.service - Plesk Task Manager Service
     Loaded: loaded (/lib/systemd/system/plesk-task-manager.service; enabled; vendor preset: enabled)
    Drop-In: /usr/lib/systemd/system/plesk-task-manager.service.d
             └─respawn.conf
     Active: active (running) since Wed 2022-10-12 13:14:48 WIB; 9s ago
   Main PID: 1362147 (plesk-task-mana)
      Tasks: 13 (limit: 35141)

I hope this help if by anychance you have similar problem. Thanks for Violetta@Support Team for the prompt help.

 

[girmaelu]

I solve my problem :

1. Check your plesk-task-manager error with:

journalctl -u plesk-task-manager.service | less

In my case, it because of the ownership of the log file is changing (probably deleted by me). It shows:

Oct 12 10:14:25 sg01.infinix.co.id plesk-task-manager[976457]: 2022/10/12 10:14:25 Cannot open '/var/log/plesk/task-manager.log' log for writing: open /var/log/plesk/task-manager.log: permission denied

2. I check for the said file for ownership and permission :

# ls -lash /var/log/plesk | grep task-manager.log
   0 -rw-r--r--  1 root   root      0 Oct  9 02:13 task-manager.log

3. Fix the file ownership by setting psaadm : psaadm as the owner and group for the task-manager.log file with the command below:

chown psaadm:psaadm /var/log/plesk/task-manager.log

4. Don't forget to enable and restart the plesk-task-manager service just to be sure:

systemctl enable plesk-task-manager && systemctl start plesk-task-manager

5. Check your plesk-task-manager, it should be running (I hope):

# systemctl status plesk-task-manager.service
● plesk-task-manager.service - Plesk Task Manager Service
     Loaded: loaded (/lib/systemd/system/plesk-task-manager.service; enabled; vendor preset: enabled)
    Drop-In: /usr/lib/systemd/system/plesk-task-manager.service.d
             └─respawn.conf
     Active: active (running) since Wed 2022-10-12 13:14:48 WIB; 9s ago
   Main PID: 1362147 (plesk-task-mana)
      Tasks: 13 (limit: 35141)

I hope this help if by anychance you have similar problem. Thanks for Violetta@Support Team for the prompt help.

Where to run these codes, please?

 

[arcturusarchie]

Where to run these codes, please?

@girmaelu

Is it a VPS/Dedicated server or shared hosting? You need to input those command on SSH as a root.

 

[pasakorn]

Unable to create subdomain in Plesk: plesk-task-manager service might not be running

Applicable to: Plesk for Linux Symptoms If you received a ticket bout this issue, notify developers at #fc-task-manager slack channel Unable to create subdomain in Plesk: Domain sub.example....

support.plesk.com

After following this it still cannot be used.