• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Cannot install Plesk Backup Manager

theywill

Basic Pleskian
I've installed Plesk 8.6 on CentOS 5.4, RackspaceCloud server. For the most part, it works.

However, I cannot get the Backup Manager installed. Here's the error message:

-----------------------------------------------------------------------
ERROR: Unable to install the "psa-backup-manager-8.6.0-cos5.build86080930.03.x86_64" package.

The following could cause the installation failure:
1)Packages "db4-4.3.29-9.fc6.i386" and "db4-4.3.29-10.el5.x86_64" cannot be installed at the same time
because of the conflict on the file "/usr/share/doc/db4-4.3.29/LICENSE"

2)Packages "db4-4.3.29-9.fc6.x86_64" and "db4-4.3.29-10.el5.x86_64" cannot be installed at the same time
because of the conflict on the file "/lib64/libdb-4.3.so"
-----------------------------------------------------------------------

I've tried using the Plesk Updater (via the control panel) and /usr/local/psa/admin/sbin/autoinstaller.

Any suggestions? Thank you.
 
Migration Manager

I'm getting exactly the same problem...

I'm on Centos 5.5 (x86_64) and trying to install the Migration Manager through autoinstaller.

ERROR: Unable to install the "psa-migration-manager-8.6.0-cos5.build86080930.03.x86_64 (b 0x19d82940 source=0x189ef170 P:269 R:9)" package.

The following could cause the installation failure:
1)Packages "db4-4.3.29-9.fc6.i386 (u 0x19ee88c0 source=0x189ef260 P:9 R:21)" and "db4-4.3.29-10.el5.x86_64 (s 0x189af3c0 source=0x18939ba0 P:9 R:17)" cannot be installed at the same time
because of the conflict on the file "/usr/share/doc/db4-4.3.29/LICENSE"

2)Packages "db4-4.3.29-9.fc6.x86_64 (u 0x19ee9390 source=0x189ef260 P:9 R:17)" and "db4-4.3.29-10.el5.x86_64 (s 0x189af3c0 source=0x18939ba0 P:9 R:17)" cannot be installed at the same time
because of the conflict on the file "/lib64/libdb-4.3.so"

I've already deleted the i386 versions of db4 and db4-devel but problems still persists.
 
SOLUTION:-

Guys - I have found the solution - you just need to install db4-utils.

Type:-
yum install db4-utils

And if you don't have db4-devel - you might also need to type:-
yum install db4-devel

You may also want to add a line:-
exclude=*.i386 *.i586 *.i686 within /etc/yum.conf to prevent the .i386 version being installed.
 
Back
Top