• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion
  • Inviting everyone to the UX test of a new security feature in the WP Toolkit
    For WordPress site owners, threats posed by hackers are ever-present. Because of this, we are developing a new security feature for the WP Toolkit. If the topic of WordPress website security is relevant to you, we would be grateful if you could share your experience and help us test the usability of this feature. We invite you to join us for a 1-hour online session via Google Meet. Select a convenient meeting time with our friendly UX staff here.

Cannot install Plesk Backup Manager

theywill

Basic Pleskian
I've installed Plesk 8.6 on CentOS 5.4, RackspaceCloud server. For the most part, it works.

However, I cannot get the Backup Manager installed. Here's the error message:

-----------------------------------------------------------------------
ERROR: Unable to install the "psa-backup-manager-8.6.0-cos5.build86080930.03.x86_64" package.

The following could cause the installation failure:
1)Packages "db4-4.3.29-9.fc6.i386" and "db4-4.3.29-10.el5.x86_64" cannot be installed at the same time
because of the conflict on the file "/usr/share/doc/db4-4.3.29/LICENSE"

2)Packages "db4-4.3.29-9.fc6.x86_64" and "db4-4.3.29-10.el5.x86_64" cannot be installed at the same time
because of the conflict on the file "/lib64/libdb-4.3.so"
-----------------------------------------------------------------------

I've tried using the Plesk Updater (via the control panel) and /usr/local/psa/admin/sbin/autoinstaller.

Any suggestions? Thank you.
 
Migration Manager

I'm getting exactly the same problem...

I'm on Centos 5.5 (x86_64) and trying to install the Migration Manager through autoinstaller.

ERROR: Unable to install the "psa-migration-manager-8.6.0-cos5.build86080930.03.x86_64 (b 0x19d82940 source=0x189ef170 P:269 R:9)" package.

The following could cause the installation failure:
1)Packages "db4-4.3.29-9.fc6.i386 (u 0x19ee88c0 source=0x189ef260 P:9 R:21)" and "db4-4.3.29-10.el5.x86_64 (s 0x189af3c0 source=0x18939ba0 P:9 R:17)" cannot be installed at the same time
because of the conflict on the file "/usr/share/doc/db4-4.3.29/LICENSE"

2)Packages "db4-4.3.29-9.fc6.x86_64 (u 0x19ee9390 source=0x189ef260 P:9 R:17)" and "db4-4.3.29-10.el5.x86_64 (s 0x189af3c0 source=0x18939ba0 P:9 R:17)" cannot be installed at the same time
because of the conflict on the file "/lib64/libdb-4.3.so"

I've already deleted the i386 versions of db4 and db4-devel but problems still persists.
 
SOLUTION:-

Guys - I have found the solution - you just need to install db4-utils.

Type:-
yum install db4-utils

And if you don't have db4-devel - you might also need to type:-
yum install db4-devel

You may also want to add a line:-
exclude=*.i386 *.i586 *.i686 within /etc/yum.conf to prevent the .i386 version being installed.
 
Back
Top