• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
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Cannot open admin panel

C

cascadeomm

Guest
Hi,

When i'm trying to access the admin panel, i recieve the following error:

HTTP Error 500.0 - Internal Server Error
C:\Program Files (x86)\Parallels\Plesk\admin\bin\php-cgi.exe - The FastCGI process exited unexpectedly

Detailed Error Information

Module FastCgiModule
Notification ExecuteRequestHandler
Handler Plesk_Handler_03096548
Error Code 0xc0000005
Requested URL http://localhost:8880/index.php
Physical Path C:\Program Files (x86)\Parallels\Plesk\admin\htdocs\index.php

The errors logs in \Plesk\admin\logs are empty, the IIS log says the following:
011-10-21 10:45:15 W3SVC30117 CASCADEWEB01 ::1 POST /check-plesk.php - 8443 - ::1 HTTP/1.1 Dr.Web+COM/Plesk+Edition - - localhost:8443 500 0 3221225477 6325 266 249
2011-10-21 10:45:18 W3SVC30117 CASCADEWEB01 176.9.34.51 GET / - 8443 - 176.9.34.51 HTTP/1.1 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) locale=en-US;+nav-billing_operations=1 - cascade-innovations.nl:8443 500 0 3221225477 6325 312 171

There is no extra information found in any other logs. When i try to run the php-cgi.exe it crashes too.

I hope anyone can help me.

Thank you in advance,
Cascade
 
Extra information:
Operating system: Windows Sever 2008 R2, 64 bits
Webserver: IIS 7.5
Plesk: 10.3.1

Ive tried:
Running plesk reconfigurator
Restarting server
Restarting IIS
 
Extra information:
Operating system: Windows Sever 2008 R2, 64 bits
Webserver: IIS 7.5
Plesk: 10.3.1

Ive tried:
Running plesk reconfigurator
Restarting server
Restarting IIS


Hi got this link seems help full.Please have a look
vbulletin-smile.gif

http://download1.parallels.com/Ples...-plesk-panel-10.3.1-for-windows-based-os.html
 
Last edited by a moderator:
I have found what the problem was, something added the enviroment variable named: PHPRC , which was pointing to a diffrent PHP version.

It loaded the php.ini from that version, instead of the php.ini version that was made for the admin part.

Removing the PHPRC variable solves the problem.
 
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