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cannot restart plesk

Discussion in 'Plesk for Windows - 8.x and Older' started by prasadg, Aug 28, 2009.

  1. prasadg

    prasadg Guest

    0
     
    Dear All,

    Recently I realised that I am not able to login into plesk control panel.
    I logged in (remote) on to my server and saw that plesk was disabled.

    I went to Start-> All Programs -> Parallels -> Plesk -> Plesk Services Monitor

    and restarted plesk and everything was OK for a month.

    Now I see that I cannot login into plesk again as it is disabled. I went ahead and repeated the step above.

    This time, it gets enabled but again gets disabled in about 20 to 30 seconds.

    I asked by hosting support to do it for me and they sent me this.

    At this time, we are not able to start Plesk on your server. We were unable to find any errors for this issue in the event viewer on your server but did receive the following error when attempting to start Plesk :
    The service did not respond to the start or control request in a timely fashion.


    Can some one please help me?

    Prasad.
     
  2. Benderr

    Benderr Guest

    0
     
    Hi,

    It is not clear which service can not start from your description.
    Anyway, try to change Plesk panel web engine from IIS to Apache as described in this article

    http://kb.odin.com/en/2151
     
  3. prasadg

    prasadg Guest

    0
     
    All services are running except the control panel service (the first one in the list). This cannot be restarted.

    Any ideas?

    Thanks,
    Prasad.
     
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